Customer Service, Medical Receptionist, Remote-USA

Talentify.io; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player in healthcare services is seeking dedicated individuals to join their team. This role offers the chance to work from home, providing flexibility and a better work-life balance. As part of a supportive team, you will engage with patients and service providers, ensuring high-quality customer service and satisfaction. The ideal candidate will have strong communication skills and a background in customer service or related fields. With opportunities for career growth and a comprehensive benefits package, this position is perfect for those looking to make a meaningful impact in the healthcare sector.

Benefits

Comprehensive benefits package

Work from home flexibility

Career growth opportunities

Qualifications

• 1+ year experience in HR, Payroll, or customer service fields.
• Proficient in Microsoft Office and database management.

Responsibilities

• Respond to inquiries from patients and providers via phone and email.
• Maintain strong customer relationships to enhance service delivery.

Skills

Customer Service

Communication Skills

Time Management

Problem Solving

Education

High School Diploma or GED

Tools

Microsoft Office

Database Programs

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:

1. Salary up to $26.56 per hour
2. Comprehensive benefits package available
3. Work from home flexibility, allowing for a better work-life balance
4. Opportunity to build collaborative relationships within the healthcare sector
5. Supportive team environment focused on continuous improvement and customer satisfaction
6. Potential for career growth within a reputable healthcare organization

What to Expect (Job Responsibilities):

1. Receive and respond to inquiries and service requests from patients, employees, and providers via phone, email, and web portal
2. Maintain strong relationships with customers to enhance service delivery and satisfaction
3. Collaborate with service delivery teams to ensure high-quality customer service standards
4. Adhere to regulations and policies to protect employee and patient information
5. Operate office equipment and manage confidential information effectively

What is Required (Qualifications):

1. Must be a resident of Utah, Idaho, Arizona, Tennessee, Montana, Missouri, Louisiana, or South Carolina
2. High School Diploma or General Education Diploma (GED)
3. Minimum of 1 year of experience in Human Resources, Payroll, Accounts Payable, Supply Chain, call center, or related customer service fields
4. Proficiency in Microsoft Office and experience with database programs
5. Strong written and verbal communication skills for diverse audiences

How to Stand Out (Preferred Qualifications):

1. Previous experience in the medical and healthcare field
2. Knowledge of processes in Human Resources, Payroll, Accounts Payable, Supply Chain, or Revenue Cycle Customer Billing
3. Time management and organizational skills to prioritize assignments effectively
4. Ability to work independently and as part of a team in a dynamic environment
5. Experience in resolving standard problems and selecting appropriate solutions

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