Medical Receptionist

Hmixray; San Francisco (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a leading healthcare provider as a Patient Service Representative in San Francisco. You will be part of a dedicated team focused on delivering quality patient care. Responsibilities include greeting patients, managing appointments, and ensuring accurate documentation. The role requires excellent customer service skills and the ability to thrive in a fast-paced environment. Comprehensive benefits are offered, including medical coverage and a 401(k) match.

Benefits

Comprehensive Medical, Dental and Vision coverages

Health Savings Accounts with employer funding

Wellness dollars

401(k) Employer Match

Free services at imaging centers for immediate family

Qualifications

• Experience providing exceptional customer service.
• Medical terminology knowledge preferred.

Responsibilities

• Greet and register patients in a friendly manner.
• Obtain and verify insurance and patient information.
• Schedule, reschedule, or cancel patient appointments.

Skills

Customer Service

Communication

Multitasking

Education

High School Diploma or GED

Tools

Computer Skills

Job description

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21^st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will:

• Greet and register patients in a friendly and service-oriented manner.
• Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
• Collect and log all co-pays and fees
• Answer/transfer incoming phone calls.
• Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
• Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
• Coordinate with the back-office staff for timely and effective care of patients

You Are:

• Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
• Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
• Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service

To Ensure Success In This Role, You Must Have:

• High School Diploma or GED
• Intermediate to advanced computer skills
• Strong multitasking and communication skills
• Experience providing exceptional customer service
• Medical terminology knowledge and recent medical/radiology office experience is preferred.

We Offer:

• Comprehensive Medical, Dental and Vision coverages.
• Health Savings Accounts with employer funding.
• Wellness dollars
• 401(k) Employer Match
• Free services at any of our imaging centers for you and your immediate family.