Medical Receptionist

NexGen Orthopedic Health & Wellness; North Bergen (NJ); On-site; USD 28,000 - 30,000; Part time

Job summary

NexGen Orthopedic Health and Wellness is seeking a front desk receptionist to support patient check-in/out, phone handling, scheduling, and intake. The role requires HIPAA-compliant record-keeping and cash collection, with EHR systems like eCW used daily. Travel to other offices may be required.

Qualified candidates have a high school diploma and prefer prior medical office experience. This on-site role in Paramus, NJ offers a stable schedule, with alternating Fridays.

Qualifications

• Experience in a medical office setting preferred.
• Strong communication and organization skills.
• Ability to maintain HIPAA-compliant patient records.

Responsibilities

• Greet patients and assist with check-in/out.
• Answer and route phone calls professionally.
• Schedule patient appointments for NexGen services.
• Assist with patient intake and collect insurance information.
• Update and maintain patient records in HIPAA-compliant manner.
• Collect copayments.
• Collaborate with medical staff for seamless patient care.
• Utilize electronic health record systems such as eCW.

Skills

Customer service

Phone etiquette

Medical office experience

Scheduling

HIPAA compliance

Cash handling

EHR proficiency

Education

High school diploma

Tools

eCW EHR

Job description

NexGen Orthopedic Health and Wellness was founded to make a difference. Our philosophy is simple: to improve the quality of life of every patient we treat. And our vision is clear: Deliver exceptional orthopedic care with compassion and ensure each step towards recovery is met with understanding and personalized care.

Key Responsibilities:

• Greet patients warmly and assist them with check-in and check-out processes.
• Manage any incoming/ outgoing phone calls with professionalism, while addressing inquiries or transferring to the appropriate department.
• Schedule patient appointment for NexGen services
• Assist with patient intake by collecting insurance information, IDs, and any other neccessary new patient docments.
• Update and maintain accurate patient records and documentation, and is securely stored in compliance wit HIPAA.
• Collect copayments
• Collaborate with medical staff to ensure seamless patient care and office management.
• Utilize electronic health record systems such as eCW for patient management tasks.

Job Info:

• Work Schedule:
• Alternating Fridays: 9am - 5pm in Paramus, NJ
• Hourly Rate: Min: $20.00 - $22.00 per hour
• This role requires occasional travel to other offices based on coverage needs.

Qualifications:

• High school diploma or equivalent
• Prior experience in a medical office or healthcare setting is preferred

EEO STATEMENT

NexGen Orthopedic Health & Wellness is an equal employment opportunity employer and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.