Receptionist

Pascack Valley Medical Center; Westwood (NJ); On-site; USD 25,000 - 30,000; Full time

Job summary

Hackensack Meridian Pascack Valley Medical Center is seeking a rotating-shift Receptionist in Paramus, NJ. The role involves greeting patients, managing check-in/out, and supporting clinical staff with confidential medical records.

The ideal candidate has a high school diploma or GED with 1–3 years in a hospital or physician practice setting, plus familiarity with EMR and MS Office. Join a team that values compassionate care and efficient patient service.

Qualifications

• High school diploma or GED; higher education may substitute.
• 1–3 years of hospital or physician practice experience.
• Basic to intermediate EMR knowledge; basic to intermediate MS Office knowledge.

Responsibilities

• Provide superior secretarial and reception services to the doctor, patients, and staff.
• Enter, maintain, and report medical history in the EMR system.
• Update patient files; ensure accuracy, confidentiality, and compliance.
• Greet, check in, and check out patients; inform staff of arrivals.
• Assist in maintaining inventory of supplies and instruments.
• Schedule appointments; follow up on no-call no-shows; discharge patients.
• Answer inbound calls; greet vendors and set vendor appointments.
• Convey messages in writing, electronically, and verbally.
• Maintain physicians’ calendars; prepare notes and letters.
• Scan, file, and fax documents; sort mail.
• Liaise with patients, referrals, practitioners, and families with compassion.

Skills

EMR knowledge

Microsoft Office

Multitasking

Patient interaction

Education

High school diploma or GED

Associate’s degree preferred

Higher education may substitute for experience

Job description

Overview

Join our team as a rotating-shift, full-time, Receptionist in Paramus, NJ.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care .
• Learn more about the benefits offered for this job.

Get to Know Your Team:

• Hackensack Meridian Pascack Valley Medical Center is a 128-bed, full-service, acute-care community hospital with a new emergency department, a state-of-the-art maternity center, a women's imaging center, and an ICU.

Responsibilities

• The Receptionist provides a superior level of secretarial duties and reception services to the doctor, patients, and staff.
• Enters, maintains, and reports all medical history using the Electronic Medical Record (EMR) system.
• Updates all patient files and makes sure documents are accurate, confidential, and compliant.
• Greets, checks in, and checks out patients, and advises other medical staff of the arrival of patients.
• Assists in maintaining inventory of necessary supplies and all instruments.
• Schedules appointments, follows up with no-call no-shows, and discharges patients.
• Answers inbound calls to the practice, as well as greets vendors and sets vendor appointments.
• Conveys messages in writing, electronically, and verbally.
• Maintains Physicians’ calendars, prepares doctors' notes (return to work, school, or leave notices), and all other correspondence as directed.
• Scans, files, and faxes documents, as well as prepares and sorts mail.
• Acts as a liaison with patients, referrals, general practitioners, health care professionals, and patients’ family members in a compassionate and kind manner.

Qualifications

Job Requirements :

• High school diploma or GED equivalent.
• Higher education may be substituted for experience.
• 1 - 3 years of experience in a hospital or physician practice setting.
• Basic to intermediate EMR knowledge.
• Basic to intermediate Microsoft Office knowledge.
• Ability to multitask, can work in a fast-paced clinical environment, can engage patients, peers, and supervisors in a dedicated, comforting, respectful, and effective way, and has the ability to adapt to change.

Preferred Job Requirements:

• Associate’s degree in a related field of study.

Rate of pay is determined based on experience and education, and may include other pay components such as differentials and call pay based on role.