Medical Front Desk Receptionist

OneOncology; Wading River (NY); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health insurance on day 1

Dental

Vision

Life Insurance

Short- and Long-term disability

401k Plan

Paid Time Off

8 paid holidays

Job summary

New York Health is seeking a Medical Front Desk Receptionist to join our Wading River, NY team. You will welcome patients, handle appointments, manage payments, and maintain accurate EMR records in a fast-paced primary care setting.

Ideal candidates will have a high school diploma and 2+ years of patient-facing reception experience, with strong communication skills and a preference for bilingual English/Spanish speakers. This role involves occasional float to other NYH offices.

Qualifications

• High School diploma with at least 2 years of patient-facing reception experience.
• Excellent oral and written communication skills.
• Bilingual English and Spanish preferred.

Responsibilities

• Open and close the office daily per procedures.
• Greet patients and visitors in a friendly, professional manner.
• Answer phones, respond to inquiries, schedule appointments.
• Collect co-pays and balance daily finances.
• Assist patients with forms and documentation.
• Maintain patient records in the EMR system.
• Monitor physician schedules and visit lists for appointments.
• Operate with HIPAA confidentiality and privacy standards.
• Support other daily roles as needed.

Skills

Customer service

Communication

Teamwork

EMR experience

Bilingual English/Spanish

Education

High School diploma

Bachelor’s Degree preferred

Tools

EMR software

Job description

Why Join Our Team?

At New York Health (NYH), we are revolutionizing healthcare with a holistic, integrated approach. Our multidisciplinary team of physicians, nurses, and healthcare professionals works collaboratively to provide comprehensive care that addresses all aspects of patient wellbeing. With state-of-the-art facilities and a commitment to personalized care, NYH is setting a new standard for healthcare in our communities.

Join us and become a part of our mission to promote lifelong wellness through compassionate, evidence-based practices that empower patients on their healthcare journeys.

Job Description:

Medical Front Desk Receptionist

Location: Wading River, NY

Hours: 5/8.5 hr shifts Mon-Fri (Between the hours of 7:30am-6:30pm)
Organization: New York Health (NYH)-Primary Care

In this role, you will:

• Be responsible for the daily opening and closing procedures of the office.
• Welcome all patients and visitors by greeting them in a pleasant, professional manner.
• Assist in comforting patients and maintaining reception area.
• Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
• Collect co pays and balance total finances of the office on a daily basis.
• Assist patients with the completion of all necessary forms and documentation.
• Build and maintain patient records through the use of the practice EMR system.
• Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
• Assist with the daily distribution of quality assurance surveys and prevention screenings.
• Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
• Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
• Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
• Maintain daily operations of the office by following standard policies and procedures
• Perform tasks as assigned for special projects.
• Must be available to float to our Riverhead, East Moriches, Wading River, Rocky Point, Mt. Sinai, & Port Jefferson NYH offices

We require:

• High School diploma with at least 2 years of patient facing reception experience
• Bachelor’s Degree preferred
• Excellent oral and written communication skills
• Ability to accept direction and work within a team concept
• Strong customer service skills.
• 1yr of an EMR experience-Preferred
• Bilingual English and Spanish (preferred)

What we offer:

Salary: Starting at $22 per hour

Benefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, Paid Time Off (PTO), 8 paid holidays (2 floating)

**Join us at NYH, where we are making strides in healthcare through innovative and compassionate care.
Visit our website at: Nyhealth.com
Follow us on Facebook: NYH on Facebook

*New York Health is an Equal Opportunity Employer.***