Medical Receptionist

ADP, Inc.; Newnan (GA); In loco; USD 22.000 - 25.000; Tempo pieno

Descrizione del lavoro

ADP, Inc. in Newnan, GA is seeking a Medical Receptionist to join our team. This full-time position handles incoming calls, patient inquiries, appointment coordination, and basic accounts while delivering friendly, professional service.

You will update EMR records, collect copays, support the front desk, and follow established policies to ensure smooth patient flow. At least one year of experience is preferred, with AthenaOne EMR and VOIP systems experience a plus.

Competenze

• Minimum 1 year Medical Receptionist experience required.
• Preferred experience with athenaOne EMR
• Preferred experience with VOIP phone systems
• Excellent verbal and written communication skills
• Strong problem-solving abilities and attention to detail
• Ability to multitask and prioritize tasks effectively

Mansioni

• Answer incoming calls and respond to patient inquiries in a professional and courteous manner
• Monitor and verify appointments scheduled
• Resolve patient complaints or issues by investigating problems and finding appropriate solutions
• Maintain patient records by updating account information and documenting interactions
• Follow communication procedures, guidelines, and policies when handling customer interactions
• Collect copays and outstanding balances at time of service.
• Update patient's information in the EMR to ensure information is current and up to date.

Conoscenze

Verbal communication

Written communication

Multitasking

Problem solving

Attention to detail

Customer service

Strumenti

athenaOne EMR

VOIP phone systems

Descrizione del lavoro

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Receptionist

Full Time Newnan, GA, US

30+ days ago Requisition ID: 1002

Salary Range: $16.00 To $18.00 Hourly

Duties:

• Answer incoming calls and respond to patient inquiries in a professional and courteous manner
• Monitor and verify appointments scheduled
• Resolve patient complaints or issues by investigating problems and finding appropriate solutions
• Maintain patient records by updating account information and documenting interactions
• Follow communication procedures, guidelines, and policies when handling customer interactions
• Collect copays and outstanding balances at time of service.
• Update patient's information in the EMR to ensure information is current and up to date.

Qualifications:

• Minimum 1 year Medical Receptionist experience required
• Preferred experience with athenaOne EMR
• Preferred experience with VOIP phone systems
• Excellent verbal and written communication skills
• Strong problem-solving abilities and attention to detail
• Ability to multitask and prioritize tasks effectively

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time.