Medical Receptionist

ADP, Inc.; Tyrone (GA); On-site; USD 1,515,000 - 2,480,000; Full time

Job summary

ADP, Inc. is seeking a Medical Receptionist to greet patients, answer incoming calls, verify and schedule appointments, and update EMR records. The role emphasizes strong communication, accuracy, and patient service in a busy healthcare setting.

The position requires multitasking and attention to detail, with adherence to established procedures and policies. Tyrone, GA-based role, offering hourly pay and opportunities to grow within the practice.

Qualifications

• Minimum 1 year Medical Receptionist experience required.
• Experience with athenaOne EMR preferred.
• Experience with VOIP phone systems preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Answer incoming calls and respond to patient inquiries in a professional and courteous manner
• Monitor and verify appointments scheduled
• Resolve patient complaints or issues by investigating problems and finding appropriate solutions
• Maintain patient records by updating account information and documenting interactions
• Follow communication procedures, guidelines, and policies when handling customer interactions
• Collect copays and outstanding balances at time of service
• Update patient's information in the EMR to ensure information is current and up to date

Skills

Communication skills

Multitasking

Attention to detail

Customer service

Problem solving

Tools

athenaOne EMR

VOIP phone systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Receptionist

Salary Range: $15.00 To $18.00 Hourly

Duties:

• Answer incoming calls and respond to patient inquiries in a professional and courteous manner
• Monitor and verify appointments scheduled
• Resolve patient complaints or issues by investigating problems and finding appropriate solutions
• Maintain patient records by updating account information and documenting interactions
• Follow communication procedures, guidelines, and policies when handling customer interactions
• Collect copays and outstanding balances at time of service.
• Update patient's information in the EMR to ensure information is current and up to date.

Qualifications:

• Minimum 1 year Medical Receptionist experience required
• Preferred experience with athenaOne EMR
• Preferred experience with VOIP phone systems
• Excellent verbal and written communication skills
• Strong problem-solving abilities and attention to detail
• Ability to multitask and prioritize tasks effectively

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time.