Medical Receptionist- Travel Position

The Hemlock Pain Center; Macon (GA); Vor Ort; USD 21.000 - 28.000; Vollzeit

Zusammenfassung

The Hemlock Pain Center is seeking a dedicated Medical Receptionist to join a fast-paced healthcare team. You will manage front desk operations, schedule appointments, verify insurance, and handle referrals across satellite offices in Dublin, Warner Robins, Milledgeville, and Macon on a weekly rotation.

You will travel to satellite offices as part of a rotating weekly schedule, ensuring smooth patient flow and HIPAA-compliant records across locations.

Qualifikationen

• High school diploma or equivalent.
• Experience as Medical Receptionist or similar administrative role in a healthcare setting.
• Proficient with electronic health record systems.
• Strong knowledge of insurance verification and billing processes.
• Excellent verbal and written communication with focus on customer service.

Aufgaben

• Greet patients and manage check-in/check-out processes.
• Schedule appointments and manage clinic calendar for patient flow.
• Maintain accurate patient records and HIPAA compliance.
• Verify insurance coverage and patient responsibility.
• Handle medical collections and process payments.
• Answer phone calls and respond to inquiries about services.
• Assist with administrative tasks including filing, data entry, and correspondence.
• Process incoming referrals.
• Collaborate with healthcare providers to ensure seamless patient communication.
• Utilize EHR systems for documentation and scheduling.
• Other duties as assigned.

Kenntnisse

Customer service

Scheduling

HIPAA compliance

Data entry

Communication

Multitasking

Organization

Ausbildung

High school diploma

Medical administration certification

Tools

Epic

Athenahealth

eClinicalWorks

Jobbeschreibung

Description

We seek a dedicated and organized Medical Receptionist to join our team in a fast-paced medical environment. The ideal candidate will manage front desk operations, ensuring smooth patient flow and providing exceptional customer service. This role requires proficiency in administrative tasks, experience with insurance verification, processing incoming referrals, medical records processing, and experience with electronic health record systems such as Epic, Athenahealth, eClinicalWorks, etc. Must be able to travel to satellite offices in Dublin, GA, Warner Robins, GA, Milledgeville, GA, and Macon, GA on a weekly rotation.

Work Schedule: 7:45 AM - 5:00 PM, Monday - Friday

Warner Robins, GA- Mondays and alternating Tuesdays

Dublin, GA- Wednesdays and Tuesdays when the Warner Robins location is closed.

Milledgeville, GA- Thursdays

Macon, GA- Fridays

Responsibilities

• Greet patients warmly and manage check-in/check-out processes efficiently.
• Schedule appointments and manage the clinic's calendar to optimize patient flow.
• Maintain accurate patient records and ensure compliance with HIPAA regulations.
• Verify insurance coverage and patient responsibility.
• Handle medical collections and process payments as necessary.
• Answer phone calls, respond to inquiries, and provide information about services offered.
• Assist with administrative tasks, including filing, data entry, and managing correspondence.
• Process incoming referrals.
• Collaborate with healthcare providers to ensure seamless communication regarding patient care.
• Utilize electronic health record systems for documentation and scheduling.
• Other duties as assigned/ needed.

Requirements

• High school diploma or equivalent; additional certification in medical administration is preferred.
• Proven experience as a Medical Receptionist or in a similar administrative role within a healthcare setting.
• Proficient in using electronic health record systems.
• Strong knowledge of insurance verification and billing processes is preferred.
• Excellent verbal and written communication skills with a focus on customer service.
• Ability to multitask effectively in a busy environment while maintaining attention to detail.
• Strong organizational skills and proficiency in administrative tasks.