Physician Practice Representative

KIDZ Medical Services; Miami (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

KIDZ Medical Services in Miami, FL is seeking a Full Time Clerical Assistant to handle day-to-day office tasks in a medical practice. Responsibilities include check-in/out, appointment scheduling, insurance verification, and patient communication.

The role requires basic medical terminology knowledge, familiarity with MS Office, and prior experience as a patient representative. Excellent interpersonal skills and attention to detail are essential.

Qualifications

• High school diploma or GED or 2+ years related experience.
• Computer skills required: Microsoft Outlook, Word, Excel and Adobe; Experience working with medical practice management software a plus.
• Other skills: strong interpersonal and communication skills; meticulous attention to detail.

Responsibilities

• Greet and direct patients to examination rooms.
• Schedule patient appointments and make reminder calls.
• Inform patients about delays and waiting times.
• Answer inquiries or forward to medical staff as needed.
• Ensure patient charts are ready for clinic and billing info captured.
• Process cash and credit card payments for services rendered.
• Review and collect delinquent accounts as needed.

Skills

Interpersonal communication

Attention to detail

Professional appearance

Microsoft Office Suite

Medical terminology knowledge

Patient representative experience

Education

High school diploma or GED

2+ years related experience

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Adobe

Practice management software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Clerical Miami, FL, US

3 days ago Requisition ID: 1557

SUMMARY:

This position is responsible for performing day-to-day clerical functions in the practice/medical office including check in, check out, charge entry, insurance verification and scheduling patient appointments.

DUTIES AND RESPONSIBILITIES:

Communication Duties

• Greets and directs patients to examination rooms.
• Schedules patient appointments and makes reminder calls.
• Informs patients about delays and waiting times.
• Answers, investigates, and/or directs patient inquiries or complaints to the appropriate medical staff member.
• Communicates effectively with patients, co-workers, physicians and practice manager.

Clinical/Clerical Administrative Responsibilities

• Obtains patients’ addresses, contact details, insurance information, and medical histories.
• Updates and verifies patient information at every visit
• Assists patients in filling out patient history forms, consent forms, and payment contract forms, when necessary
• Performs administrative and clerical duties, such as filing/labeling and scanning documentation, when necessary.
• Ensures patient charts are ready for clinic and that all pertinent billing information has been captured.

Receives and processes cash and credit card payments for medical services rendered.

• Reviews patient accounts, identifies delinquent accounts, and collects overdue payments.

QUALIFICATIONS:

• High school diploma or general education degree (GED), or 2+ years related experience and/or training, or equivalent combination of education and experience.
• Computer skills required: Microsoft Outlook, Word, Excel and Adobe; Experience working with medical practice management software a plus.
• Other skills required:

Other skills required:

• Experience working as a patient representative.
• Knowledge of medical terms and practices.
• Professional manner and appearance.
• Strong interpersonal and communication skills.
• Meticulous attention to detail.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access.)