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Medical Receptionist

EyeCare Partners

Jeffersonville (IN)

On-site

USD 30,000 - 45,000

Full time

5 days ago
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Job summary

A leading provider of integrated eye care is seeking a full-time Medical Receptionist in Jeffersonville, IN. You will be the first point of contact for patients, ensuring excellent customer service and managing administrative tasks to enhance their experience. The role requires strong communication skills and basic computer proficiency, with a commitment to provide high-quality care.

Benefits

Full Benefits Package - Medical, Vision, Dental
401k + Employer Matching
Paid Time Off and Holidays
Paid Maternity Leave
Competitive Base Pay

Qualifications

  • Strong customer service skills required for patient interaction.
  • Basic computer skills are necessary to manage office tasks.
  • One year of related experience preferred.

Responsibilities

  • Facilitate patient flow and verify insurance.
  • Answer patient inquiries via phone and in person.
  • Manage office tasks like payment collection and daily reconciliations.

Skills

Customer service
Basic computer skills

Education

High school diploma or GED equivalent
One year of related experience

Tools

Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook

Job description

4 days ago Be among the first 25 applicants

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.

Title: Medical Receptionist (Patient Coordinator)

Company: John Kenyon Eye Center

Location: Jeffersonville, IN

Travel: There will be required travel to our other clinics in New Albany, IN and Louisville, KY, on an as-needed basis.

Perks

  • Full Benefits Package - Medical, Vision, Dental and Life Insurance
  • 401k + Employer Matching
  • Paid Time Off and Paid Holidays
  • Paid Maternity Leave
  • Competitive Base Pay

Hours

  • Full Time
  • Our offices are open Monday-Friday 7:30am-5:00pm. You must have open availability to work any/all shifts within these hours. You may need to work a little earlier and/or later as needed.

Requirements

  • High School Diploma or GED equivalent
  • Favorable result on Background Check
  • Basic computer skills
  • Strong customer service skills
  • Excitement to learn and grow

Essential Functions

  • Facilitate patient flow
  • Verify medical and vision insurances
  • Effectively communicate with patients, doctors, and managers
  • Answer inquiries through phone, email, and in person requests

Company: John Kenyon Eye Center

Job Title: Patient Coordinator

Department: Ophthalmology

Reports To: Patient Coordinator Manager

Location: This position is located in Jeffersonville, Indiana.

Summary

A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient’s visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.

Essential Duties And Responsibilities

  • Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
  • Answer phones (both external and internal); assure prompt, courteous service at all times
  • Practice urgency at all times with patients’ time, as well as Doctor’s time and schedule
  • Manage patient flow in the office
  • Knowledge of common fees charged for common visits and collect correct payments
  • Complete daily reconciliations / close day / countdown cash drawer
  • General office duties and cleaning to be assigned by manager

Qualifications

  • Ability to interact with all levels of employees in a courteous, professional manner at all times
  • Desire to gain industry knowledge and training
  • Demonstrates initiative in accomplishing practice goals
  • Ability to grow, adapt, and accept change
  • Consistently creating a positive work environment by being team-oriented and patient-focused
  • Commitment to work over 40 hours to meet the needs of the business
  • Reliable transportation that would allow employee to go to multiple work locations with minimal notice

Education And/Or Experience

  • Minimum Required: High school diploma or general education degree (GED)
  • Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience

LICENSES AND CREDENTIALS

  • Minimum Required: None

SYSTEMS AND TECHNOLOGY

  • Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Physical Requirements

  • This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.

If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Seniority level
  • Seniority level
    Associate
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Health Care Provider
  • Industries
    Medical Practices

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