Medical Receptionist

Express Care; Hampstead (MD); Sur place; USD 23 000 - 25 000; Plein temps

Avantages offerts par ce poste

PTO

Health, dental, and vision insurance

401(k) plan with company match

Premium pay holidays

SSL (short-term disability)

Résumé du poste

ExpressCare Urgent Care Centers is seeking a friendly Medical Receptionist to greet patients, verify insurance, and manage registrations in a fast-paced setting. You will handle calls, payments, and essential administrative tasks while keeping the reception area organized and welcoming.

The role requires a High School Diploma (Medical Administrative Assistant certification preferred) and at least one year of customer service experience, preferably in healthcare.

Qualifications

• High school diploma or equivalent required; medical background is a plus.
• Experience with medical office software is preferred.
• Strong communication and interpersonal skills with patients and teammates.

Responsabilités

• Greet and register patients; verify demographics and insurance in EMR.
• Answer calls, take messages, and redirect inquiries as needed.
• Process patient payments and handle transactions.
• Assist with faxes, emails, and general office organization.
• Maintain a clean, welcoming waiting area and professional environment.
• Display flexibility to work weekends and holidays as required.

Connaissances

Customer service

Communication

Interpersonal skills

Professionalism

Scheduling flexibility

Medical office software

Teamwork

Formation

High School Diploma or equivalent

Medical Administrative Assistant certification (preferred)

Outils

EMR software

Description du poste

Job Title: Full-Time Medical Receptionist

Company Overview: ExpressCare Urgent Care Centers is a well-established and fast-growing urgent care company in Maryland, committed to providing high quality healthcare to our community. An ideal applicant is a friendly, self-motivated, and compassionate individual who can multitask in a fast-paced environment while providing exceptional customer service to our patients. Join our team as a Medical Receptionist and help provide a positive experience to our patients!

Job Responsibilities:

• Patient interaction and registration: Greet and register patients, update demographics, verify insurance information, and maintain accurate records in the EMR
• Phone management: Answer telephone calls, record messages, and accurately re-direct calls as needed
• Payment processing: Collect patient payments and manage payment transactions
• Administrative tasks: Assist with faxes, emails, and office organization
• Office upkeep: Maintain a clean and professional environment, and maintain a welcoming waiting area
• Education:
• High School Diploma, or equivalent
• Licenses & Certifications:
• Medical Administrative Assistant, preferred
• Work Experience:
• Minimum of one year of customer service experience, preferably in a medical setting is preferred
• Required Skills, Knowledge, and Abilities
• Effective communication and interpersonal skills to interact with patients and coworkers
• A high level of professionalism
• Experience with medical office software is a plus
• Reliable transportation and the willingness to comply with the company travel policy
• Ability to work 13+ hour shifts, stand/walk for long periods, and lift 25 lbs.
• Must have scheduling flexibility, including weekends and holidays
• Competitive hourly pay: $16.50 - $18, plus opportunities for overtime
• Full benefits package, including PTO, SSL, and 7 premium pay holidays when worked
• Health, dental, and vision insurance (single and family coverage) available 30 days after full time employment
• 401(k) plan with company match after one year
• Exciting opportunities for growth within the organization