Medical Receptionist

Mnr Industries Llc; Randallstown (MD); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Premium pay holidays (7)

Job summary

ExpressCare Urgent Care Centers in Baltimore, MD, is seeking a Medical Receptionist to handle front-desk duties, patient check-in, and insurance verification. The role requires strong communication, professionalism, and familiarity with medical software.

The position involves high customer service standards and a fast-paced environment. The ideal candidate will have a High School Diploma or equivalent, 1+ year in customer service (medical setting preferred), and the ability to work long shifts

Qualifications

• High School Diploma or equivalent is required.
• Medical Administrative Assistant certification is preferred.
• Minimum of one year of customer service experience, preferably in a medical setting.
• Experience with medical office software is a plus.
• Reliable transportation and willingness to comply with travel policy.

Responsibilities

• Greet and register patients, verify demographics and insurance, and maintain EMR records.
• Answer calls, record messages, and redirect calls as needed.
• Collect patient payments and manage transactions.
• Assist with faxes, emails, and general office organization.
• Maintain a clean, professional environment and welcoming waiting area.

Skills

Communication skills

Professionalism

Medical office software

Shift flexibility

Customer service

Physical stamina

Scheduling flexibility

Team interaction

Education

High School Diploma or equivalent

Medical Administrative Assistant (preferred)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Receptionist

MEDICAL RECEPTIONIST Baltimore, MD, US

Salary Range: $16.50 To $18.00 Hourly

Job Title: Full-Time Medical Receptionist

Company Overview: ExpressCare Urgent Care Centers is a well-established and fast-growing urgent care company in Maryland, committed to providing high quality healthcare to our community. An ideal applicant is a friendly, self-motivated, and compassionate individual who can multitask in a fast-paced environment while providing exceptional customer service to our patients. Join our team as a Medical Receptionist and help provide a positive experience to our patients!

Job Responsibilities:

• Patient interaction and registration: Greet and register patients, update demographics, verify insurance information, and maintain accurate records in the EMR
• Phone management: Answer telephone calls, record messages, and accurately re-direct calls as needed
• Payment processing: Collect patient payments and manage payment transactions
• Administrative tasks: Assist with faxes, emails, and office organization
• Office upkeep: Maintain a clean and professional environment, and maintain a welcoming waiting area
• Education:
• High School Diploma, or equivalent
• Licenses & Certifications:
• Medical Administrative Assistant, preferred
• Work Experience:
• Minimum of one year of customer service experience, preferably in a medical setting is preferred
• Required Skills, Knowledge, and Abilities
• Effective communication and interpersonal skills to interact with patients and coworkers
• A high level of professionalism
• Experience with medical office software is a plus
• Reliable transportation and the willingness to comply with the company travel policy
• Ability to work 13+ hour shifts, stand/walk for long periods, and lift 25 lbs.
• Must have scheduling flexibility, including weekends and holidays
• Competitive hourly pay: $16.50 - $18, plus opportunities for overtime
• Full benefits package, including PTO, SSL, and 7 premium pay holidays when worked
• Health, dental, and vision insurance (single and family coverage) available 30 days after full time employment
• 401(k) plan with company match after one year
• Exciting opportunities for growth within the organization