Medical Receptionist

ExpressCare Urgent Centers; Randallstown (MD); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Full benefits package

PTO, SSL, and 7 premium holidays

Health, dental, and vision insurance

401(k) plan with company match

Job summary

ExpressCare Urgent Care Centers in Baltimore, MD is seeking a Medical Receptionist to greet patients, verify demographics and insurance in the EMR, and manage front-desk duties in a fast-paced urgent care setting.

The role requires a High School Diploma, customer service experience (medical setting preferred), and basic knowledge of medical office software. The position offers full benefits and opportunities for growth within the organization.

Qualifications

• High School Diploma or equivalent.
• Medical Administrative Assistant certification preferred.
• Minimum of one year of customer service experience, preferably in a medical setting.
• Experience with medical office software is a plus.

Responsibilities

• Greet and register patients, verify demographics and insurance in the EMR.
• Answer calls, record messages, and re-direct as needed.
• Process patient payments and manage transactions.
• Assist with faxes, emails, and office organization.
• Maintain a clean, professional waiting area.

Skills

Effective communication

Interpersonal skills

Professionalism

Medical office software

Education

High School Diploma or equivalent

Medical Administrative Assistant certification (preferred)

Tools

EMR software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Receptionist

MEDICAL RECEPTIONIST Baltimore, MD, US

Salary Range: $16.50 To $18.00 Hourly

Job Title: Full-Time Medical Receptionist

Company Overview: ExpressCare Urgent Care Centers is a well-established and fast-growing urgent care company in Maryland, committed to providing high quality healthcare to our community. An ideal applicant is a friendly, self-motivated, and compassionate individual who can multitask in a fast-paced environment while providing exceptional customer service to our patients. Join our team as a Medical Receptionist and help provide a positive experience to our patients!

Job Responsibilities:

• Patient interaction and registration: Greet and register patients, update demographics, verify insurance information, and maintain accurate records in the EMR
• Phone management: Answer telephone calls, record messages, and accurately re-direct calls as needed
• Payment processing: Collect patient payments and manage payment transactions
• Administrative tasks: Assist with faxes, emails, and office organization
• Office upkeep: Maintain a clean and professional environment, and maintain a welcoming waiting area
• Education:
• High School Diploma, or equivalent
• Licenses & Certifications:
• Medical Administrative Assistant, preferred
• Work Experience:
• Minimum of one year of customer service experience, preferably in a medical setting is preferred
• Required Skills, Knowledge, and Abilities
• Effective communication and interpersonal skills to interact with patients and coworkers
• A high level of professionalism
• Experience with medical office software is a plus
• Reliable transportation and the willingness to comply with the company travel policy
• Ability to work 13+ hour shifts, stand/walk for long periods, and lift 25 lbs.
• Must have scheduling flexibility, including weekends and holidays
• Competitive hourly pay: $16.50 - $18, plus opportunities for overtime
• Full benefits package, including PTO, SSL, and 7 premium pay holidays when worked
• Health, dental, and vision insurance (single and family coverage) available 30 days after full time employment
• 401(k) plan with company match after one year
• Exciting opportunities for growth within the organization

If you’re ready to grow in a supportive, team-oriented environment,