Medical Receptionist

Express Care; Hagerstown (MD); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Holiday pay

Job summary

ExpressCare Urgent Care Centers in Maryland is seeking a Full-Time Medical Receptionist to greet patients, register them, verify demographics and insurance, and maintain accurate EMR records. You will manage phones, relay messages, collect payments, and support faxes and emails while keeping a clean, welcoming waiting area.

A High School Diploma or equivalent is required; Medical Administrative Assistant certification is preferred, with at least one year of customer service experience in a

Qualifications

• Minimum of one year of customer service experience, preferably in medical settings.
• High school diploma or equivalent required.
• Experience with medical office software is a plus.
• Must have reliable transportation and ability to lift 25 lbs.
• Scheduling flexibility including weekends and holidays.

Responsibilities

• Greet and register patients; verify demographics and insurance.
• Answer calls, take messages, and re-direct as needed.
• Collect payments and process transactions.
• Assist with faxes, emails, and general office organization.
• Maintain a clean, welcoming waiting area.

Skills

Effective communication

Interpersonal skills

Professionalism

Customer service

Education

High School Diploma or equivalent

Tools

EMR software

Scheduling software

Job description

Job Title: Full-Time Medical Receptionist

Company Overview: ExpressCare Urgent Care Centers is a well-established and fast-growing urgent care company in Maryland, committed to providing high quality healthcare to our community. An ideal applicant is a friendly, self-motivated, and compassionate individual who can multitask in a fast-paced environment while providing exceptional customer service to our patients. Join our team as a Medical Receptionist and help provide a positive experience to our patients!

Job Responsibilities:

• Patient interaction and registration: Greet and register patients, update demographics, verify insurance information, and maintain accurate records in the EMR
• Phone management: Answer telephone calls, record messages, and accurately re-direct calls as needed
• Payment processing: Collect patient payments and manage payment transactions
• Administrative tasks: Assist with faxes, emails, and office organization
• Office upkeep: Maintain a clean and professional environment, and maintain a welcoming waiting area
• Education:
• High School Diploma, or equivalent
• Licenses & Certifications:
• Medical Administrative Assistant, preferred
• Work Experience:
• Minimum of one year of customer service experience, preferably in a medical setting is preferred
• Required Skills, Knowledge, and Abilities
• Effective communication and interpersonal skills to interact with patients and coworkers
• A high level of professionalism
• Experience with medical office software is a plus
• Reliable transportation and the willingness to comply with the company travel policy
• Ability to work 13+ hour shifts, stand/walk for long periods, and lift 25 lbs.
• Must have scheduling flexibility, including weekends and holidays
• Competitive hourly pay: $16.50 - $18, plus opportunities for overtime
• Full benefits package, including PTO, SSL, and 7 premium pay holidays when worked
• Health, dental, and vision insurance (single and family coverage) available 30 days after full time employment
• 401(k) plan with company match after one year
• Exciting opportunities for growth within the organization