Medical Receptionist

ExpressCare Urgent Centers; Urbana (MD); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) plan with company match after 1

PTO

Premium pay holidays when worked

Job summary

ExpressCare Urgent Care Centers in Frederick, MD is seeking a friendly Medical Receptionist to greet patients, collect insurance details, and manage registrations in the EMR. The role requires reliable customer service skills and the ability to multitask in a fast-paced environment.

Responsibilities include answering phones, processing payments, and supporting office operations. Benefits include health/dental/vision coverage, PTO, 401(k) with company match after one year, and paid premium

Qualifications

• High School Diploma or equivalent required.
• Medical Administrative Assistant certification preferred.
• Minimum 1 year customer service experience, preferably in medical setting.
• Must have scheduling flexibility, including weekends/holidays.
• Ability to stand long periods and lift up to 25 lbs.

Responsibilities

• Greet and register patients, verify insurance, update demographics in EMR.
• Answer calls, record messages, and route as needed.
• Collect payments and process transactions.
• Assist with faxes, emails and general office tasks.
• Maintain a clean, professional waiting area.

Skills

Communication skills

Professionalism

Customer service

Phone etiquette

Scheduling flexibility

Education

High School Diploma

Medical Administrative Assistant certification (preferred)

Tools

EMR software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Receptionist

MEDICAL RECEPTIONIST Frederick, MD, US

Salary Range: $16.50 To $18.00 Hourly

Job Title: Full-Time Medical Receptionist

Company Overview: ExpressCare Urgent Care Centers is a well-established and fast-growing urgent care company in Maryland, committed to providing high quality healthcare to our community. An ideal applicant is a friendly, self-motivated, and compassionate individual who can multitask in a fast-paced environment while providing exceptional customer service to our patients. Join our team as a Medical Receptionist and help provide a positive experience to our patients!

Job Responsibilities:

• Patient interaction and registration: Greet and register patients, update demographics, verify insurance information, and maintain accurate records in the EMR
• Phone management: Answer telephone calls, record messages, and accurately re-direct calls as needed
• Payment processing: Collect patient payments and manage payment transactions
• Administrative tasks: Assist with faxes, emails, and office organization
• Office upkeep: Maintain a clean and professional environment, and maintain a welcoming waiting area
• Education:
• High School Diploma, or equivalent
• Licenses & Certifications:
• Medical Administrative Assistant, preferred
• Work Experience:
• Minimum of one year of customer service experience, preferably in a medical setting is preferred
• Required Skills, Knowledge, and Abilities
• Effective communication and interpersonal skills to interact with patients and coworkers
• A high level of professionalism
• Experience with medical office software is a plus
• Reliable transportation and the willingness to comply with the company travel policy
• Ability to work 13+ hour shifts, stand/walk for long periods, and lift 25 lbs.
• Must have scheduling flexibility, including weekends and holidays
• Competitive hourly pay: $16.50 - $18, plus opportunities for overtime
• Full benefits package, including PTO, SSL, and 7 premium pay holidays when worked
• Health, dental, and vision insurance (single and family coverage) available 30 days after full time employment
• 401(k) plan with company match after one year
• Exciting opportunities for growth within the organization