Medical Receptionist

Express Care; Maryland; On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) plan with company match

Paid time off (PTO)

Premium pay holidays

Job summary

A prominent urgent care provider in Maryland is seeking a Full-Time Medical Receptionist. The ideal candidate will be friendly and self-motivated, capable of multitasking in a fast-paced environment. Responsibilities include greeting patients, managing phone calls, processing payments, and performing various administrative tasks. Candidates should have a High School Diploma and at least one year of customer service experience, preferably in a medical setting. The role offers competitive pay and full benefits including health insurance and a 401(k) plan.

Qualifications

• Must possess a High School Diploma or equivalent.
• Minimum one year of customer service experience preferred in a medical setting.
• Availability for 12+ hour shifts, flexible including weekends and holidays.

Responsibilities

• Greet and register patients, update demographics, verify insurance.
• Answer phone calls, record messages, and redirect calls.
• Collect patient payments and manage transactions.
• Assist with faxes, emails, and office organization.
• Maintain a clean and professional office environment.

Skills

Effective communication skills

Interpersonal skills

Professionalism

Flexibility in scheduling

Experience with medical office software

Education

High School Diploma or equivalent

Medical Administrative Assistant certification (preferred)

Job description

Base pay range $16.00/hr - $18.00/hr

Job Title: Full-Time Medical Receptionist

Company Overview: ExpressCare Urgent Care Centers is a well-established and fast-growing urgent care company in Maryland, committed to providing high quality healthcare to our community. An ideal applicant is a friendly, self-motivated, and compassionate individual who can multitask in a fast-paced environment while providing exceptional customer service to our patients. Join our team as a Medical Receptionist and help provide a positive experience to our patients!

Job Responsibilities:

• Patient interaction and registration: Greet and register patients, update demographics, verify insurance information, and maintain accurate records in the EMR
• Phone management: Answer telephone calls, record messages, and accurately re-direct calls as needed
• Payment processing: Collect patient payments and manage payment transactions
• Administrative tasks: Assist with faxes, emails, and office organization
• Office upkeep: Maintain a clean and professional environment, and maintain a welcoming waiting area
• Education: High School Diploma, or equivalent
• Licenses & Certifications: Medical Administrative Assistant, preferred
• Work Experience: Minimum of one year of customer service experience, preferably in a medical setting
• Required Skills, Knowledge, and Abilities:
• Effective communication and interpersonal skills to interact with patients and coworkers
• A high level of professionalism
• Experience with medical office software is a plus
• Reliable transportation and the willingness to comply with the company travel policy
• Ability to work 12+ hour shifts, stand/walk for long periods, and lift 25 lbs.
• Must have scheduling flexibility, including weekends and holidays
• Competitive hourly pay: $16.50 - $18, plus opportunities for overtime
• Full benefits package, including PTO, SSL, and 7 premium pay holidays when worked
• Health, dental, and vision insurance (single and family coverage) available 30 days after full time employment
• 401(k) plan with company match after one year
• Exciting opportunities for growth within the organization

If you’re ready to grow in a supportive, team-oriented environment, apply today and start your journey with ExpressCare Urgent Care Centers!

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Hospitals and Health Care