Medical Receptionist

Bay State Physical Therapy; East Providence (RI); On-site; USD 32,000 - 42,000; Full time

Job summary

Bay State Physical Therapy in East Providence, RI is seeking a Medical Receptionist to warmly welcome patients and provide excellent customer service. You will answer phones, schedule appointments, and verify insurance benefits while explaining patient financial responsibilities.

The role also includes managing intake forms, maintaining accurate records, coordinating referrals and authorizations, and supporting daily clinic operations to ensure smooth scheduling.

Qualifications

• Experience in a medical office, healthcare setting, or front desk role is required.
• Knowledge of insurance verification and patient financial responsibilities is preferred.
• Strong communication and customer service skills.
• Excellent organization and attention to detail.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcome patients and provide outstanding customer service.
• Answer phones and assist with scheduling appointments.
• Verify insurance benefits and explain patient financial responsibilities.
• Manage patient intake forms and maintain accurate records.
• Coordinate referrals, authorizations, and insurance approvals.
• Support clinic operations and maintain efficient schedules.
• Assist with billing, payments, and administrative tasks.

Skills

Customer service

Phone handling

Scheduling appointments

Insurance verification

Attention to detail

Job description

Advance your career as a Medical Receptionist at Bay State Physical Therapy in East Providence, RI

What You'll Do

• Welcome patients and provide outstanding customer service
• Answer phones and assist with scheduling appointments
• Verify insurance benefits and explain patient financial responsibilities
• Manage patient intake forms and maintain accurate records
• Coordinate referrals, authorizations, and insurance approvals
• Support clinic operations and maintain efficient schedules
• Assist with billing, payments, and administrative tasks

What We're Looking For

• Experience in a medical office, healthcare setting, or front desk role required
• Knowledge of insurance verification and patient financial responsibilities preferred
• Strong communication and customer service skills
• Excellent organization and attention to detail
• Ability to multitask in a fast-paced environment

Why Join Us?

• Supportive, team-oriented culture
• Opportunities for career growth and professional development
• Meaningful work that helps improve patients' lives every day
• Collaborative environment where teamwork and patient care come first

Bay State Physical Therapy is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.

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