Medical Receptionist

Bay State Physical Therapy; Danvers (MA); On-site; USD 42,000 - 52,000; Full time

Job summary

Bay State Physical Therapy in Danvers, MA is seeking a Front Desk Coordinator to welcome patients, answer phones, schedule appointments, and support daily clinic operations. The role requires a friendly, professional demeanor and the ability to multitask in a fast-paced outpatient setting.

The position emphasizes insurance verification, patient financial responsibilities, and accurate record-keeping, with opportunities for growth within a collaborative team environment.

Qualifications

• Experience in a medical office or front desk role required.
• Knowledge of insurance verification and patient financial responsibilities preferred.
• Excellent communication and customer service skills.
• Strong organization and attention to detail.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcome patients and provide outstanding customer service.
• Answer phones and assist with scheduling appointments.
• Verify insurance benefits and explain patient financial responsibilities.
• Manage patient intake forms and maintain accurate records.
• Coordinate referrals, authorizations, and insurance approvals.
• Support clinic operations and maintain efficient schedules.
• Assist with billing, payments, and administrative tasks.

Skills

Customer service

Communication

Multitasking

Organization

Tools

Scheduling software

Job description

Advance your career as a Front Desk Coordinator at Bay State Physical Therapy in Danvers, MA. and join the leading provider of outpatient physical therapy in the northeast!

What You'll Do

• Welcome patients and provide outstanding customer service
• Answer phones and assist with scheduling appointments
• Verify insurance benefits and explain patient financial responsibilities
• Manage patient intake forms and maintain accurate records
• Coordinate referrals, authorizations, and insurance approvals
• Support clinic operations and maintain efficient schedules
• Assist with billing, payments, and administrative tasks

What We're Looking For

• Experience in a medical office, healthcare setting, or front desk role required
• Knowledge of insurance verification and patient financial responsibilities preferred
• Strong communication and customer service skills
• Excellent organization and attention to detail
• Ability to multitask in a fast-paced environment

Why Join Us?

• Supportive, team-oriented culture
• Opportunities for career growth and professional development
• Meaningful work that helps improve patients' lives every day
• Collaborative environment where teamwork and patient care come first

Bay State Physical Therapy is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.

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