Medical Receptionist

Bay State Physical Therapy; Walpole (MA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Team culture

Career growth

Meaningful work

Collaborative environment

Job summary

Bay State Physical Therapy in Norwood, MA is seeking a Medical Receptionist to provide friendly front-desk service, greet patients, handle phones, and assist with scheduling.

You will verify benefits, explain financial responsibilities, manage intake forms, coordinate referrals and authorizations, and support clinic operations to keep care running smoothly for patients.

Qualifications

• Experience in a medical office, healthcare setting, or front desk role is required.
• Knowledge of insurance verification and patient financial responsibilities is preferred.
• Strong communication and customer service skills are essential.
• Excellent organization and attention to detail; ability to multitask in a fast-paced environment.

Responsibilities

• Welcome patients and provide outstanding customer service
• Answer phones and assist with scheduling appointments
• Verify insurance benefits and explain patient financial responsibilities
• Manage patient intake forms and maintain accurate records
• Coordinate referrals, authorizations, and insurance approvals
• Support clinic operations and maintain efficient schedules
• Assist with billing, payments, and administrative tasks

Skills

Customer service

Phone skills

Scheduling

Job description

Advance your career as a Medical Receptionist at Bay State Physical Therapy in Norwood, MA.

What You'll Do

• Welcome patients and provide outstanding customer service
• Answer phones and assist with scheduling appointments
• Verify insurance benefits and explain patient financial responsibilities
• Manage patient intake forms and maintain accurate records
• Coordinate referrals, authorizations, and insurance approvals
• Support clinic operations and maintain efficient schedules
• Assist with billing, payments, and administrative tasks

What We're Looking For

• Experience in a medical office, healthcare setting, or front desk role required
• Knowledge of insurance verification and patient financial responsibilities preferred
• Strong communication and customer service skills
• Excellent organization and attention to detail
• Ability to multitask in a fast-paced environment

Why Join Us?

• Supportive, team-oriented culture
• Opportunities for career growth and professional development
• Meaningful work that helps improve patients' lives every day
• Collaborative environment where teamwork and patient care come first

Bay State Physical Therapy is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.