Medical Receptionist

Ophthalmic Consultants of Long Island; East Meadow (NY); Vor Ort; USD 23.000 - 32.000; Vollzeit

Zusammenfassung

Spectrum Vision Partners / OCLI Vision is seeking a friendly Medical Receptionist to join our front desk team. You’ll greet patients, assist with check-in, scheduling, and basic administrative tasks to support a smooth visit.

Work days include a day shift with Saturday availability may be required at some offices. Strong communication and attention to detail help ensure accurate registrations, billing support, and a welcoming patient experience.

Qualifikationen

• 1 year of customer service experience required; medical reception experience preferred.
• Experience with patient registration, appointment scheduling, insurance verification.
• Familiarity with EMR systems (NextGen preferred) and insurance platforms such as Clearwave.

Aufgaben

• Welcome patients, check-in/check-out, answer calls and provide exceptional customer service.
• Schedule, cancel, and modify appointments while coordinating provider schedules.
• Verify referrals, insurance coverage, benefits and eligibility using verification platforms.
• Maintain accurate patient records and collect payments and co-pays.
• Explain office policies and assist with registrations and consent forms.
• Communicate with clinical teams to support patient flow and care continuity.
• Utilize EMR systems and communicate professionally via telephone and email.

Kenntnisse

Customer service

Communication

Organizational skills

Problem solving

Ausbildung

None

Tools

NextGen EMR

Clearwave

Outlook

Excel

Jobbeschreibung

Medical Receptionist
Employment Type: Full Time
Schedule: Day Shift | Saturday availability may be required based on office location.

Make patients feel welcome from the moment they arrive!

Your Next Career Opportunity - Spectrum Vision Partners / OCLI Vision is seeking a friendly, organized, and patient-focused Medical Receptionist to join our team!

As a key member of our front office, you'll help create a positive patient experience while supporting appointment scheduling, insurance verification, patient registration, financial transactions, and daily administrative operations.

What You'll Do

• Patient Experience: Welcome patients, manage check-in/check-out, answer incoming calls, and provide exceptional customer service.
• Scheduling: Schedule, cancel, and modify patient appointments while coordinating provider schedules and patient needs.
• Insurance & Referrals: Obtain and verify referral information, insurance coverage, benefits, and eligibility using insurance websites and verification platforms such as Clearwave.
• Patient Registration & Documentation: Maintain accurate patient records and obtain required documentation and signatures, including registration forms, financial responsibility agreements, privacy acknowledgments, and applicable patient consents.
• Patient Payments & Billing: Collect copays, deductibles, outstanding balances, and other out-of-pocket expenses. Professionally address questions regarding patient statements, insurance coverage, and financial responsibilities.
• Practice Policies: Clearly explain office policies and procedures, including referral requirements, assignment of benefits, payment expectations, account balances, and applicable charges.
• Office Coordination: Communicate effectively with clinical teams and other office locations to support patient flow, scheduling, and continuity of care.
• Administrative Support: Maintain accurate patient information, utilize EMR systems, and communicate professionally through telephone and email.

What We’re Looking For

• Minimum 1 year of customer service experience required; medical reception experience preferred.
• Experience with patient registration, appointment scheduling, insurance verification, referrals, and basic medical billing preferred.
• Familiarity with EMR systems (NextGen preferred) and insurance verification platforms such as Clearwave.
• Proficiency in Microsoft Outlook and Excel, including professional email communication.
• Strong communication, organizational, multitasking, and problem-solving skills.
• Ability to confidently and compassionately explain insurance coverage, practice policies, and patient financial responsibilities.
• Strong attention to detail and ability to maintain accurate, confidential patient records.
• Positive attitude, professionalism, and ability to thrive in a fast-paced medical environment.
• Reliable transportation and flexibility to work Saturdays based on office needs.

Get to Know Us

Spectrum Vision Partners supports OCLI Vision, one of the largest multispecialty ophthalmology networks in the U.S. Together, we're committed to delivering exceptional eye care through teamwork, compassion, and a patient-first approach.

Spectrum Vision Partners is an Equal Opportunity Employer. We are committed to providing an inclusive workplace and equal employment opportunities to all qualified applicants without regard to any legally protected status.