Medical Receptionist

Makovicka Physical Therapy; Delta Charter Township (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dedicated team at a forward-thinking physical therapy clinic where your role is vital in creating a welcoming atmosphere for patients. This position focuses on patient interaction, scheduling, and administrative duties, ensuring that every detail is attended to for a seamless experience. With a strong emphasis on customer service and communication, you will play a key role in fostering a friendly environment. The clinic offers a supportive culture and numerous benefits, making it an ideal place for those who thrive in a collaborative setting.

Benefits

Insurance

401(K) with matching

Continuing education reimbursement

Paid Time Off

Qualifications

• Experience with front desk duties and insurance preferred.
• Strong communication skills and ability to multitask.

Responsibilities

• Responsible for patient interaction and scheduling.
• Assist clinicians and maintain clinic cleanliness.

Skills

Customer Service

Front Desk Experience

Microsoft Programs Proficiency

Multitasking

Detail Orientation

Communication Skills

Education

High School Diploma

Job description

Description

About Us:
The Makovicka Physical Therapy Team strives to provide an atmosphere where we can focus on outstanding service through employee engagement and organizational growth, and to create a welcoming and friendly environment for all we have contact with.

Position:
Great team members are ones who fit our culture and values, working to ensure that patients feel welcome and at ease through their experience in our clinic. We strive to provide a friendly and encouraging environment for our patients and you play a key role.

Your primary focus on the team is to be responsible for patient interaction, answering the phone, scheduling, patient data entry and general administration duties in the clinic. This position requires the ability to deal tactfully with patients, family members, insurance, and the general public. Experience with insurance, patient or customer service and healthcare is preferred.

In addition, a portion of this position will be assisting in the clinic with patients. You will be directly relating to patients to ensure they are comfortable and feel welcome. Assist the clinicians in their day to day work. You will also be anticipating clinic needs such as maintaining cleanliness and ensuring equipment is in working order and ready for use.

What You Need to be Successful:

• Front desk experience.
• Excellent customer service skills and the ability to be welcoming and to put people at ease.
• Have a high level of proficiency with computers and Microsoft programs.
• Ability to multitask and prioritize various patient, clinician, and clinic needs.
• Detail oriented and a need to make sure that every detail is correct.
• Strong people and communication skills.

Benefits Include: Insurance, 401(K) with matching, Continuing education reimbursement, Paid Time Off, and more.

Requirements

Requirements: Must be available to work during the hours of 7:00 am to 6:00 pm Monday through Friday.

Qualifications: High School diploma desired. Previous front desk and insurance experience preferred.