Medical Receptionist

Anchor Community Services; Decatur (GA); On-site; USD 19,000 - 25,000; Part time

Job summary

Anchor Community Services is seeking a part-time Medical Receptionist in Decatur, GA. The role involves greeting clients, checking in, managing appointments, and maintaining a confidential front desk environment.

You will handle phones, verify client information, update records, and coordinate with clinical staff to support efficient operations. A high school diploma is required, with healthcare admin or customer service training a plus.

Qualifications

• Experience with appointment scheduling and calendar management in a medical office.
• Strong phone etiquette and front-desk duties.
• Basic understanding of medical terminology and procedures.
• Excellent communication and interpersonal skills with diverse populations.
• Solid organizational skills and ability to prioritize multiple tasks.
• Ability to handle confidential information and privacy compliance.
• Experience in mental/behavioral health settings is beneficial but not required.
• High school diploma or equivalent; healthcare admin or customer service training a plus.

Responsibilities

• Greet and check in clients; verify information and update records.
• Manage appointment scheduling and front desk operations throughout the day.
• Answer and direct phone calls; route inquiries to appropriate staff.
• Coordinate with clinical staff to support efficient operations.
• Prepare, scan, and file documents; maintain organized systems.
• Ensure a welcoming, confidential experience for all clients.

Skills

Scheduling

Phone etiquette

Medical terminology

Communication

Organizational skills

Privacy & compliance

Mental health experience

Education

High school diploma

Healthcare administration training

Job description

Company Description Anchor Community Services (ACS) is dedicated to empowering children, adolescents, and adults with skills and resources to independently navigate life’s challenges. The organization focuses on reducing stigma and misconceptions surrounding mental health by promoting awareness, education, and advocacy. ACS encourages community involvement through donations, volunteering, internships, and public support to improve access to mental health services. By working together, ACS aims to end suffering in silence and help individuals take meaningful steps toward healing and recovery.

Role Description The Medical Receptionist is a part-time, on-site role based in Decatur, GA. This position is responsible for greeting and checking in clients, managing appointment scheduling, and maintaining an organized front desk environment. Daily tasks include answering and directing phone calls, verifying client information, updating records in the medical office system, and coordinating with clinical staff to support efficient operations. The Medical Receptionist also handles basic administrative duties such as document preparation, scanning, and filing, while providing a welcoming, respectful, and confidential experience for all clients.

Qualifications

• Proficiency in appointment scheduling and managing calendars in a medical office setting.
• Strong phone etiquette and receptionist duties, including greeting clients and directing inquiries.
• Basic understanding of medical terminology and familiarity with medical office procedures.
• Effective communication and interpersonal skills, with the ability to interact calmly and professionally with diverse populations.
• Solid organizational skills, attention to detail, and the ability to prioritize multiple tasks.
• Comfort working with confidential information and adherence to privacy and compliance guidelines.
• Experience in mental or behavioral health settings is beneficial but not required.
• High school diploma or equivalent; additional training in healthcare administration or customer service is a plus.