Compassionate Medical Front Desk Specialist (Part-Time)

Anchor Community Services; Decatur (GA); On-site; USD 19,000 - 25,000; Part time

Job summary

Anchor Community Services is seeking a part-time Medical Receptionist in Decatur, GA. The role involves greeting clients, checking in, managing appointments, and maintaining a confidential front desk environment.

You will handle phones, verify client information, update records, and coordinate with clinical staff to support efficient operations. A high school diploma is required, with healthcare admin or customer service training a plus.

Qualifications

• Experience with appointment scheduling and calendar management in a medical office.
• Strong phone etiquette and front-desk duties.
• Basic understanding of medical terminology and procedures.
• Excellent communication and interpersonal skills with diverse populations.
• Solid organizational skills and ability to prioritize multiple tasks.
• Ability to handle confidential information and privacy compliance.
• Experience in mental/behavioral health settings is beneficial but not required.
• High school diploma or equivalent; healthcare admin or customer service training a plus.

Responsibilities

• Greet and check in clients; verify information and update records.
• Manage appointment scheduling and front desk operations throughout the day.
• Answer and direct phone calls; route inquiries to appropriate staff.
• Coordinate with clinical staff to support efficient operations.
• Prepare, scan, and file documents; maintain organized systems.
• Ensure a welcoming, confidential experience for all clients.

Skills

Scheduling

Phone etiquette

Medical terminology

Communication

Organizational skills

Privacy & compliance

Mental health experience

Education

High school diploma

Healthcare administration training

Job description

Anchor Community Services is seeking a part-time Medical Receptionist in Decatur, GA. The role involves greeting clients, checking in, managing appointments, and maintaining a confidential front desk environment.

You will handle phones, verify client information, update records, and coordinate with clinical staff to support efficient operations. A high school diploma is required, with healthcare admin or customer service training a plus.