Medical Receptionist

Dignity Health; Chandler (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

Dignity Health is seeking a Medical Receptionist in Chandler, AZ, responsible for patient interactions, scheduling, and insurance verification. Join a dedicated team committed to innovative care and excellence in a supportive environment.

Qualifications

• Basic computer skills required.
• Preferred: High School Diploma or GED, previous medical office and/or insurance experience.

Responsibilities

• Greet, register, and schedule patient appointments.
• Verify insurance eligibility and benefits, collect co-payments.
• Perform clerical duties and manage provider schedules.

Skills

Basic computer skills

Bilingual skills

Education

High School Diploma or GED

Job description

Responsibilities

The Medical Receptionist is the first point of service for our patients and is responsible for greeting, registering, and scheduling patient appointments. They verify insurance eligibility and benefits, collect co-payments, and obtain routine financial information to arrange payment plans and verify Medicare coverage. The role also involves answering phones, providing information to patients, and obtaining complex financial details for payment plans, charity care, Medicare, and other financing options. May obtain prior authorizations and enter charge data as needed. Other duties may be assigned.

Additional responsibilities include:

1. Performing clerical duties such as maintaining deposit logs, preparing schedules and reports, and managing provider schedules.
2. Ensuring a positive customer service environment in the reception area.
3. Overseeing the waiting area and coordinating patient movement.
4. Handling multi-line phones and using computers, fax, and copy machines effectively.
5. Completing full patient registration in IDX, updating patient information, and verifying insurance details.
6. Providing support services to patients and medical staff.

Qualifications

Minimum: Basic computer skills required.

Preferred: High School Diploma or GED, previous medical office and/or insurance experience, bilingual skills.

Overview

Hello humankindness! Dignity Health Medical Group (DHMG) is the employed physician group of Dignity Health Arizona, comprising approximately 400 providers and 1200 support staff across various specialties. DHMG offers over 73 subspecialty services, with physicians involved in clinical care, academic, research, and leadership roles. The group is actively involved in training future healthcare providers, including medical students, residents, and fellows. Our mission aligns with Dignity Health's commitment to innovative care and excellence. Being part of the hospital system provides access to state-of-the-art facilities and services, including care for underserved populations. Follow us on social media and join us in our community health efforts. We are a tobacco-free campus.

Pay Range: $18.00 - $20.38 per hour

We are an equal opportunity/affirmative action employer.