Medical Receptionist

CommonSpirit Health; Chandler (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in Chandler is seeking a Medical Receptionist. This role is vital in ensuring a positive patient experience by managing appointments, verifying insurance, and providing essential support to both patients and medical staff. The ideal candidate will possess strong customer service skills and basic computer proficiency, with a preference for those with previous medical office experience. Join a dedicated team committed to innovative care and community service.

Qualifications

• Basic computer skills required.
• Previous medical office or insurance experience preferred.

Responsibilities

• Greet, register, and schedule appointments for patients.
• Verify insurance eligibility and benefits.
• Perform clerical duties and maintain deposit logs.

Skills

Customer Service

Bilingual Skills

Education

High School Diploma or GED

Tools

IDX

Multi-line Phones

Computers

Job description

Responsibilities

The Medical Receptionist is the first point of service for our patients and is responsible for greeting, registering, and scheduling appointments. They verify insurance eligibility and benefits, collect co-payments, and obtain financial information to arrange payments and verify Medicare coverage. They answer phones and serve as a primary source of information for patients. The role may include obtaining prior authorizations, entering charge data, and other duties as assigned.

1. Perform clerical duties such as maintaining deposit logs, preparing schedules and reports, and managing provider schedules.
2. Ensure a positive customer service experience in the reception area.
3. Oversee the waiting area and coordinate patient movement.
4. Answer phones courteously and helpfully, and report any problems or irregularities.
5. Possess working knowledge of multi-line phones, computers, and office machines.
6. Complete full patient registration in IDX, update patient information, and verify insurance details.
7. Support patients and medical staff as needed.

Qualifications

Minimum: Basic computer skills required.

Preferred: High School Diploma or GED, previous medical office or insurance experience, bilingual skills.

Overview

Dignity Health Medical Group (DHMG) is part of Dignity Health Arizona, employing approximately 400 providers and 1200 support staff across various specialties. We offer over 73 subspecialty services, with physicians involved in clinical care, academic, research, and leadership roles. DHMG is committed to medical education, supporting medical students, residents, and fellows. Our mission aligns with Dignity Health's focus on innovative care and excellence. As part of the hospital system, we provide state-of-the-art services and are dedicated to serving the community, including vulnerable populations. Follow us on Facebook and Twitter. We are a tobacco-free campus.