Medical Receptionist

Navos; Burien (WA); On-site; USD 35,000 - 45,000; Full time

Job summary

Navos is seeking a Medical Receptionist to be the first point of contact for patients. This role involves managing front office duties and requires excellent customer service skills, discretion, and professionalism. Join a leading organization dedicated to mental health recovery.

Qualifications

• Intermediate position requiring excellent customer service skills.
• Must demonstrate discretion and good judgment.

Responsibilities

• Greet patients and assist with scheduling and registration.
• Handle charge entry, payment posting, and cash reconciliation.

Skills

Customer Service

Discretion

Professionalism

Job description

Navos, a partner within MultiCare’s Behavioral Health Network, offers a healing home for people of all ages to recover and reclaim their lives. Our teams are composed of hardworking and caring providers committed to helping people address mental illness and substance abuse by providing a broad continuum of care. For a deeply meaningful career, join this leading organization known for its innovation, expertise, and employee care.

FTE: 1.0, Shift: Day, Schedule: Monday - Friday

Position Summary

The Medical Receptionist is the first in-person point of contact for a patient on behalf of the medical practice. They are responsible for all aspects of front office duties assigned by a clinic. Duties include greeting patients, answering phones, directing calls, assisting patients and families; scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation, and operating basic office equipment. This is an intermediate position requiring excellent customer service skills, discretion, good judgment, professionalism, and an articulate phone manner. Internal and external contacts include patients, families, co-workers, physicians, and the public.