Medical Receptionist

Preventive-Measures; Allentown (Lehigh County); On-site; USD 21,000 - 23,000; Full time

Job summary

Preventive Measures, LLC is seeking a Medical Receptionist to support front desk operations in Allentown, PA. The role includes triaging patients, greeting visitors, and coordinating between administrative and clinical teams.

You will handle medical records, assist clinicians, manage scheduling, and maintain confidentiality in accordance with HIPAA regulations. A strong customer service orientation and excellent communication are essential.

Qualifications

• Must have a high school diploma or GED; Medical Assistant certification preferred but not required.
• Experience in a related field is preferred.
• Strong problem solving, critical thinking, coaching, interpersonal, and communication skills.

Responsibilities

• Collect, file, and maintain medical records weekly.
• Triage patients for medical appointments and greet/attend to patients in person and over the phone.
• Professionally assist doctors, staff, visitors, and patients.
• Maintain inventory and inform management of equipment repairs.
• Schedule appointments and liaise between administrative, clinical, and medical departments.

Skills

Multi-tasking

Detail oriented

Organizational skills

Verbal communication

Written communication

Education

High School diploma or GED

Tools

MS Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Receptionist

Full Time Allentown, PA, US

2 days ago Requisition ID: 1690

Salary Range: $15.00 To $17.00 Hourly

The Medical Receptionist is a crucial role to the operations of Preventive Measures, LLC. The Medical Receptionist will report to theMedical Administratorand the Program Director. You will not only completeMedical Department dutiesbut will alsoassistwith theFront Desk.

Interrelationship: Must always be able to multi-task andmaintainprofessional conduct. Applicant must be detailed oriented, highly organized, and results driven. Ability to deal effectively with a diversity of individuals at all organizational levels.Commitment to excellence and high standards. Ability to work independently and as a member of various teams and committees.

Primary Job Responsibilities:

• Collect, file, andmaintainMedical Records weekly
• Triage Patients for medical appointments
• Greet and attend to patients in person and over the phone.
• Professionallyassistdoctors, staff, visitors, and patients.
• Maintain business inventory such as checking supplies and informing management of any necessary equipment repairs.
• Answer all phone calls in a professional and courteous manner.
• Perform all duties within HIPAA regulations.
• Maintain confidentiality of all doctor ,staff,and patient information.
• Schedule appointments between doctors and patients.
• Liaise between the administrative, clinical, and medical departments with discretion and professionalism
• Adhere to policy and procedures during all activities.
• Communicate medical results to patients under clinical supervision.
• Completeaccuratedocumentation of patient visits
• Filling in for the Medical Assistant as needed
• Complete metabolics , coordination of care with PCP’s, order andretainlab results for the clients
• Managing and checking for Prior Authorizations, as well as completing the Pennsylvania Prescription screening
• Prepare charts for medical shifts, gather discharge paperwork, communication from other providers including PCP’s, neurologists, DNA, treatment centers, etc.
• Complete administrative quality check for medical staff documentation (time in, time out, signed, each section complete).
• Complete charge slips for all medical shifts.
• Completing all other duties assignedwithin reason, based on the needs of the company.
• Complete translations for medical providers as well as for the front desk calls.

Job Specifications:

• High School diploma or GED, required. Medical Assistant or Medical certification preferred not required.
• Experience in related field, preferred.
• Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
• Proficiencywith computers, especially MS Office.

Company website: https://preventivemeasuresinc.com/

Preventive Measures is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon receipt of and passing all job-related clearances, background checks and regulated requirements as applicable and permissible by law.