Medical Receptionist

Public Health Management Corporation; Philadelphia (Philadelphia County); On-site; USD 30,000 - 45,000; Full time

Job summary

Public Health Management Corporation is seeking a Medical Receptionist in Philadelphia to perform essential front desk functions in a primary care setting for underserved populations. This role involves scheduling appointments, verifying insurance, managing referrals, and assisting patients while adhering to compliance standards. Ideal candidates should have strong organizational skills and at least one year of relevant experience. Education requirements include a high school diploma or GED equivalent. Join us to play a vital role in community health management.

Qualifications

• At least one (1) year of experience in a medical office environment.

Responsibilities

• Responsible for all front desk functions in a primary care setting.
• Schedule appointments and specialty/ancillary appointments.
• Complete managed care referrals and obtain pre-certifications when needed.
• Verify insurance.
• Perform daily batching of encounter forms.
• Log referrals in the tracking system and follow up for specialist reports.
• Arrange transportation for patients when needed.
• Assist patients and review charts for completion.
• File reports and charts.
• Perform other duties as assigned.

Skills

Knowledge of billing procedures and insurance verification

Data entry

Knowledge of medical terminology

Familiarity with managed care plans and referral processes

Extensive organizational skills

Pleasant manner

Ability to manage multiple tasks from several staff members

Flexibility

Education

High School Diploma or GED equivalent

Job description

PHMC Care Clinic
1200 Callowhill St
Philadelphia, PA 19123, USA

Our Mission is to be the premier regional provider of integrated, community-based healthcare by combining evidence-based clinical practices, outstanding patient service, innovative care partnerships, and team-driven excellence, within a healthy fiscal environment.

Summary Job Description

Perform all medical receptionist functions at primary care and community-based health centers for underserved populations. The Medical Receptionist reports to the Health Center Administrator.

Population Served

• Pediatric (0 - 19 yrs)
• Adult (19 – 64 yrs)
• Geriatric (65 yrs & older)
• Bariatric Patients: BMI > 40, or > 35 with weight-related comorbidities
• Patient with exceptional communication needs
• Patient with developmental delays
• Patient at the end of life
• Patient under isolation precautions
• All populations

Essential Duties and Responsibilities

• Responsible for all front desk functions in a primary care setting
• Schedule appointments and specialty/ancillary appointments
• Complete managed care referrals and obtain pre-certifications when needed
• Verify insurance
• Perform daily batching of encounter forms
• Log referrals in the tracking system and follow up for specialist reports
• Arrange transportation for patients when needed
• Assist patients and review charts for completion
• File reports and charts
• Perform other duties as assigned

PHMC Compliance Responsibilities

• Understand and adhere to PHMC compliance standards, the PHMC Code of Conduct, Whistleblowers, and Conflict of Interest Policies
• Stay abreast of all federal, state, and PHMC regulations and policies as they change
• Comply with HIPAA, confidentiality policies, and procedures; Department of Public Health, The Joint Commission, and other accreditation agencies’ standards
• Adhere to all PHMC policies and procedures and infection control guidelines

Job Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Skills

• Knowledge of billing procedures and insurance verification
• Data entry
• Knowledge of medical terminology
• Familiarity with managed care plans and referral processes
• Extensive organizational skills
• Pleasant manner
• Ability to manage multiple tasks from several staff members
• Flexibility

Experience

• At least one (1) year of experience in a medical office environment

Education

• High School Diploma or GED equivalent

Physical Demands

Position requires standing 2/3 of the time, walking 2/3 of the time, sitting < 1/3 of the time, use of hands to finger/handle 2/3 of the time, reaching with hands and arms < 1/3 of the time, stooping, kneeling, crouching, or crawling < 1/3 of the time, talking or hearing > 2/3 of the time; lifts up to 10 lbs up to 1/3 of the time.

Work Environment

Moderate noise (business office with computers and printers, light traffic). Exposure to blood-borne pathogens requires personal protective equipment.

Equal Opportunity Statement

PHMC is an E-Verify and Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

EEO Statement

PHMC is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.