Medical Program Assistant Associate (MPAA)

TEEMA; Green Bay (WI); On-site; USD 40,000 - 50,000; Full time

Job summary

TEEMA is seeking a Medical Program Assistant Associate in Green Bay, Wisconsin, to support patient care operations. This role includes coordinating and processing medical record requests, scanning and uploading healthcare documents, and providing administrative support to clinicians. The successful candidate will manage a high volume of record requests monthly and ensure compliance with regulatory standards. Strong organizational skills and attention to detail are essential for maintaining clinic workflow.

Qualifications

• Experience in medical records management and familiarity with healthcare regulations.
• Strong organizational skills to handle high volumes of patient requests.
• Attention to detail for accurately processing medical documentation.

Responsibilities

• Coordinate and process patient and legal file review requests.
• Scan and upload healthcare documentation into the medical record system.
• Provide administrative support to clinicians and assist with daily operations.

Job description

The Medical Program Assistant Associate (MPAA) plays a vital role in supporting patient care operations and ensuring the timely management of medical and legal record requests. This position is responsible for coordinating and processing high volumes of patient and legal file review requests, including retrieving, reviewing, redacting, and releasing healthcare records in compliance with confidentiality and regulatory standards. The role routinely manages approximately 40–50 record requests per month.

In addition, the MPAA is responsible for accurately scanning and uploading healthcare documentation into the electronic medical record system, averaging approximately 400 scanned documents per week.

This position also provides direct administrative support to approximately 12 clinicians and assists with a variety of daily operational and clerical duties to ensure efficient clinic workflow and continuity of care.