Medical Program Assistant Associate (MPAA)

TEEMA; Sturtevant (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

TEEMA is seeking a Medical Program Assistant Associate (MPAA) in Sturtevant, Wisconsin to provide essential administrative support in a fast-paced healthcare setting. You will manage patient and legal requests for medical record reviews, retrieve and redact records, and support clinicians with scheduling and documentation.

The role requires strong organization, confidentiality, and experience with EMR/EHR systems and Microsoft Office.

Qualifications

• High school diploma or equivalent required; healthcare education preferred.
• Experience in a medical office, healthcare administration, health information management, or related field preferred.
• Experience working with EMR/EHR systems and HIPAA knowledge.
• Strong attention to detail and organizational skills; ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Process and manage patient and legal requests for medical record reviews and releases.
• Retrieve, review, redact, and prepare healthcare records in accordance with privacy regulations and policies.
• Coordinate and facilitate medical record reviews and document releases.
• Scan and upload approximately 400 medical records per week into the EMR system.
• Provide administrative support to about 12 clinicians, including scheduling, documentation, and correspondence.
• Maintain accurate electronic records and file documentation appropriately.
• Prioritize and manage a high-volume workload while meeting deadlines.
• Communicate professionally with patients, attorneys, providers, and internal departments.
• Perform general administrative duties to support clinic operations.

Skills

Attention to detail

Communication skills

Time management

Multitasking

Microsoft Office proficiency

HIPAA knowledge

Confidentiality

Education

High school diploma or equivalent

Tools

EMR/EHR systems

Job description

Job Title: Medical Program Assistant Associate (MPAA)
Job ID: 89386
Location: Sturtevant, Wisconsin

Overview: The Medical Program Assistant Associate (MPAA) provides essential administrative support within a fast-paced healthcare environment. This role is responsible for managing patient and legal requests for medical record reviews, ensuring timely processing of healthcare documentation, and supporting clinical staff with a variety of administrative functions. The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities while maintaining strict confidentiality.

What you will be doing:

• Process and manage patient and legal requests for medical record reviews and releases.
• Retrieve, review, redact, and prepare healthcare records in accordance with applicable privacy regulations and organizational policies.
• Coordinate and facilitate medical record reviews and document releases.
• Scan and accurately upload approximately 400 medical records/documents per week into the electronic medical record (EMR) system.
• Provide administrative support to approximately 12 clinicians, assisting with scheduling, documentation, correspondence, and other daily operational needs.
• Maintain accurate electronic records and ensure all documentation is filed appropriately.
• Prioritize and manage a high-volume workload while meeting established deadlines.
• Communicate professionally with patients, attorneys, healthcare providers, and internal departments.
• Perform general administrative duties to support efficient clinic operations.

This is a high-volume administrative position requiring exceptional organizational and time management skills. The role routinely manages 40-50 patient and legal medical record requests each month while supporting multiple clinicians and maintaining a significant document scanning workload. Success in this position requires the ability to work independently, maintain accuracy under pressure, and effectively prioritize competing responsibilities.

What you must have:

• High school diploma or equivalent required; post-secondary education in healthcare administration or medical office support preferred.
• Previous experience in a medical office, healthcare administration, health information management, or related field preferred.
• Experience working with Electronic Medical Records (EMR/EHR) systems.
• Knowledge of HIPAA and medical record confidentiality requirements.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office and standard office equipment.
• Ability to handle confidential information with professionalism and discretion.
• Ability to manage multiple priorities in a fast-paced healthcare environment.

Shift: Monday through Friday, 8:00AM - 4:30PM

Thank you for your interest in this opportunity. If you are selected to move forward in the process, we will contact you directly. If you do not hear from us, we encourage you to continue visiting our website for other roles that may be a good fit.