Medical Program Assistant Associate (MPAA)

TeemaGroup; California (MO); On-site; USD 25,000 - 30,000; Full time

Job summary

TeemaGroup is seeking a Medical Program Assistant Associate (MPAA) for a 26-week contract, working 24 hours weekly with 8:00am–4:30pm shifts on Mon/Tue/Fri or Mon/Thu/Fri. You will support healthcare operations in a fast-paced environment.

The role requires strong organizational skills, attention to detail, and experience with EMR systems and HIPAA compliance. Collaboration with clinicians and attorneys is a key part of the job.

Qualifications

• High school diploma or equivalent required; post-secondary education in healthcare administration preferred.
• Experience in a medical office, healthcare administration, health information management, or related field preferred.
• Current BLS Certification through the AHA.
• Experience working with EMR/EHR systems.
• Knowledge of HIPAA and medical record confidentiality requirements.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office and standard office equipment.
• Ability to handle confidential information with professionalism and discretion.
• Ability to manage multiple priorities in a fast-paced healthcare environment.

Responsibilities

• Process and manage patient and legal requests for medical record reviews and releases.
• Retrieve, review, redact, and prepare healthcare records in accordance with privacy regulations and policies.
• Coordinate and facilitate medical record reviews and document releases.
• Scan and upload approximately 400 medical records per week into the EMR system.
• Provide administrative support to approximately 12 clinicians, assisting with scheduling, documentation, and correspondence.
• Maintain accurate electronic records and ensure proper filing.
• Prioritize and manage a high-volume workload with deadlines.
• Communicate professionally with patients, attorneys, healthcare providers, and internal departments.
• Perform general administrative duties to support clinic operations.

Skills

Attention to detail

Organizational skills

Communication skills

Multitasking

Education

High school diploma

Post-secondary healthcare administration

Tools

EMR/EHR systems

Microsoft Office

Job description

Job Title: Medical Program Assistant Associate (MPAA)

Shift Details: 26 week contract. 24 hrs weekly: Monday, Tuesday, Friday or Monday, Thursday, Friday. Shift: 8:00am - 4:30pm

Overview

The Medical Program Assistant Associate (MPAA) provides essential administrative support within a fast-paced healthcare environment. This role is responsible for managing patient and legal requests for medical record reviews, ensuring timely processing of healthcare documentation, and supporting clinical staff with a variety of administrative functions. The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities while maintaining strict confidentiality.

What you will be doing

Process and manage patient and legal requests for medical record reviews and releases.

Retrieve, review, redact, and prepare healthcare records in accordance with applicable privacy regulations and organizational policies.

Coordinate and facilitate medical record reviews and document releases.

Scan and accurately upload approximately 400 medical records/documents per week into the electronic medical record (EMR) system.

Provide administrative support to approximately 12 clinicians, assisting with scheduling, documentation, correspondence, and other daily operational needs.

Maintain accurate electronic records and ensure all documentation is filed appropriately.

Prioritize and manage a high-volume workload while meeting established deadlines.

Communicate professionally with patients, attorneys, healthcare providers, and internal departments.

Perform general administrative duties to support efficient clinic operations.

What you must have

High school diploma or equivalent required; post‑secondary education in healthcare administration or medical office support preferred.

Previous experience in a medical office, healthcare administration, health information management, or related field preferred.

Current BLS Certification through the AHA.

Experience working with Electronic Medical Records (EMR/EHR) systems.

Knowledge of HIPAA and medical record confidentiality requirements.

Strong attention to detail and organizational skills.

Excellent written and verbal communication skills.

Proficiency with Microsoft Office and standard office equipment.

Ability to handle confidential information with professionalism and discretion.

Ability to manage multiple priorities in a fast-paced healthcare environment.

This is a high-volume administrative position requiring exceptional organizational and time management skills. The role routinely manages 40-50 patient and legal medical record requests each month while supporting multiple clinicians and maintaining a significant document scanning workload. Success in this position requires the ability to work independently, maintain accuracy under pressure, and effectively prioritize competing responsibilities.