Medical Secretary II-Gastroenterology

University of Maryland Faculty Physicians; Baltimore (MD); On-site; USD 38,000 - 54,000; Full time

Job summary

University of Maryland Faculty Physicians in Baltimore seeks an experienced administrative assistant to support a department and physicians. You will handle routine typing, scheduling, and front-desk duties while applying medical terminology and insurance knowledge.

You will greet patients, manage calls, draft letters, and assist with medical transcription and data entry. The role may supervise junior staff and requires strong organizational and communication skills.

Qualifications

• High school diploma or GED preferred.
• Minimum of two years of experience in a medical office setting; knowledge of medical terminology is required.
• Accurate typing and data entry skills.
• Excellent organization skills.
• Basic knowledge of software used by department.
• Knowledge of general customer service practices.
• Ability to deal effectively and diplomatically with team members and public.
• Ability to work independently as well as in a team environment.

Responsibilities

• Greets, screens, and directs patients, visitors and internal customers.
• Performs secretarial/clerical duties including medical transcription, composition, and dictation.
• Prepares and processes correspondence. Answers routine medical inquiries and drafts letters.
• Performs medical receptionist duties as necessary. Answers telephone, screens calls, takes messages, and provides information.
• Obtains, verifies, and updates patient information and provides support services to patients, families, and medical staff

Skills

Typing

Data entry

Medical terminology

Customer service

Organization

Communication

Education

High school diploma or GED

Tools

Department software

Job description

Provides administrative support to department or one or more physicians; performs routine tasks, such as typing correspondence, scheduling patient appointments for a limited number of physicians and business appointments; requires intermediate knowledge of medical terminology and insurance information; may serve as a leader to lower level administrative staff; where the electronic system is in use, this position will utilize the system as documented in the department and/or FPI standard operating procedure and process; and other duties as assigned.

Essential Functions

• Greets, screens, and directs patients, visitors and internal customers.
• Performs secretarial/clerical duties including medical transcription, composition, and dictation.
• Prepares and processes correspondence. Answers routine medical inquiries and drafts letters.
• Performs medical receptionist duties as necessary. Answers telephone, screens calls, takes messages, and provides information.
• Obtains, verifies, and updates patient information and provides support services to patients, families, and medical staff

EDUCATION And/or EXPERIENCE

• High school diploma or general education degree (GED) preferred
• Minimum of two years of experience in a medical office setting; knowledge of medical terminology is required
• Accurate typing and data entry skills
• Excellent organization skills
• Basic knowledge of software used by department
• Knowledge of general customer service practices
• Ability to deal effectively and diplomatically with team members and public
• Ability to work independently as well as in a team environment

Total Rewards

The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits