Medical Practice Representative / Front Desk

Trinity Health; Reynoldsburg (OH); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage (

Job summary

Trinity Health in Reynoldsburg, OH is seeking a Medical Practice Representative to serve as the primary liaison between the office and outside parties. You will schedule appointments, enter patient demographics, and maintain records in the EPIC system.

Responsibilities include greeting patients, registering them, collecting demographics and insurance info, and handling gentle collections. The role features a day shift and full-time hours within a reputable health system.

Qualifications

• High school diploma or equivalent.
• 1–2 years of medical office experience preferred.
• Experience answering multiline telephone system preferred.
• Basic computer skills required.

Responsibilities

• Welcome patients
• Register patients
• Gather insurance, check demographics
• Soft collections
• Answering incoming calls EPIC

Skills

Medical office experience

Multiline telephone

Basic computer skills

Education

High school diploma or equivalent

Job description

Employment Type: Full time Shift: Day Shift

Description: Position Purpose: Medical Practice Representative serves as a primary contact/link between office and all outside parties. Performs duties such as scheduling appointments, entering patient demographics into system, filing and maintaining patient medical records

Specialty: Primary Care

Location: 2300 Baltimore-Reynoldsburg Rd, Suit 200, Reynoldsburg Oh 43068

Hours of office

Monday-Friday: 8:00am - 4:30pm

What You Will Do

• Welcome patients
• Register patients
• Gather insurance, check demographics
• Soft collections
• Answering incoming calls EPIC

Minimum Qualifications

• Education: High school graduate or equivalent
• Experience: One to two years of medical office experience preferred
• Experience answering multiline telephone system preferred
• Basic computer skills required

Position Highlights and Benefits

• Mount Carmel Health System recognized by Forbes in 2025 as one of America’s Best State Employers.
• Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.
• Retirement savings account with employer match starting on day one.
• Generous paid time off programs.
• Employee recognition programs.
• Tuition/professional development reimbursement starting on day one.
• RN to BSN tuition 100% paid at Mount Carmel’s College of Nursing.
• Relocation assistance (geographic and position restrictions apply).
• Employee Referral Rewards program.
• Mount Carmel offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday.
• Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.

Ministry/Facility Information

Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs.

About us

If you’re seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

Equal Opportunity Employer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health Overview

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.