Medical Practice Representative / Front Desk

Trinity Health; Columbus (OH); Hybrid; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision coverage from

Employer 401k match

Generous PTO

Tuition reimbursement

Relocation assistance

DailyPay

Diversity & Inclusion groups

Job summary

Mount Carmel, a member of Trinity Health, is seeking a Medical Practice Representative to serve as the primary contact between the office and external parties. Responsibilities include greeting and registering patients, collecting insurance and demographic data, and using the EPIC system to maintain records.

The role emphasizes accuracy, patient service, and moderate appointment coordination in a fast-paced clinical setting, with potential for hybrid work after training.

Qualifications

• High school diploma or equivalent required.
• 1–2 years medical office experience preferred.
• Experience answering multiline telephone systems preferred.
• Basic computer skills required.

Responsibilities

• Welcome patients.
• Register patients.
• Gather insurance information and demographics.
• Perform soft collections.
• Answer incoming calls.
• Utilize EPIC system.

Skills

Medical office experience

Phone system experience

Basic computer skills

Education

High school diploma

Tools

EPIC

Job description

Employment Type:Full timeShift:Description:

Position Purpose:

• Medical Practice Representative serves as a primary contact/link between office and all outside parties. Performs duties such as scheduling appointments, entering patient demographics into system, filing and maintaining patient medical records
• Specialty: Pulmonary and Sleep
• Location : 150 Taylor Station Road, Reynoldsburg, Ohio 43213
• Hours of office: Monday - Friday: 8:00 a.m. - 4:30 p.m - possible hybrid post training - 6 month to 1 year.

What You Will Do:

• Welcome patients
• Register patients
• Gather insurance, check demographics
• Soft collections
• Answering incoming calls
• EPIC

Minimum Qualifications:

• Education: High school graduate or equivalent
• Licensure / Certification: N/A
• Experience: One to two years of medical office experience preferred
• Experience answering multiline telephone system preferred
• Basic computer skills required

Position Highlights and Benefits:

• Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.
• Retirement savings account with employer match starting on day one.
• Generous paid time off programs.
• Employee recognition programs.
• Tuition/professional development reimbursement.
• Relocation assistance (geographic and position restrictions apply).
• Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing.
• Employee Referral Rewards program.
• Mount Carmel offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday.You deserve to get paid every day!
• Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.

Ministry/Facility Information:

Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you’re seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.