Medical Practice Operations Manager

Catholic Health; West Islip (NY); On-site; USD 72,000 - 90,000; Full time

Benefits offered by this job

Benefits package

Tuition assistance

Defined benefit pension

Professional growth culture

Job summary

Catholic Health seeks an Office Manager to organize, monitor and control the business operations of the Physician Medical Practice in an ambulatory setting. You will coordinate Finance, Administrative, Compliance, Revenue Cycle, IT and Human Resources to maintain high standards including PCMH accreditation where applicable.

You will ensure a positive patient experience with timely appointments, improve workflow through technology, and oversee HIPAA compliance and staff onboarding.

Qualifications

• High school diploma or GED; associate degree in healthcare or business administration preferred.
• Minimum 5 years of experience in lieu of degree.
• At least 3 years administrative/clinic management experience with operational and budgeting knowledge.

Responsibilities

• Provide a positive patient experience with timely appointments and clear information.
• Improve workflow efficiency by leveraging technology and team collaboration.
• Communicate operational updates to physicians and staff.
• Assign staff to tasks and ensure calls are answered and messages recorded.
• HIPAA Privacy Officer responsibilities and Healthstream training adherence.
• Collaborate with HR for interviewing and onboarding new staff.
• Communicate HR policies and procedures consistently.

Skills

Administrative management

Clinic management

Budgeting principles

Operational processes

Education

High school diploma or GED

Associate degree in Healthcare or Business Administration

Bachelor’s degree preferred

Tools

EPIC Systems

Job description

Catholic Health seeks an Office Manager to organize, monitor and control the business operations of the Physician Medical Practice in an ambulatory setting. You will coordinate Finance, Administrative, Compliance, Revenue Cycle, IT and Human Resources to maintain high standards including PCMH accreditation where applicable.

You will ensure a positive patient experience with timely appointments, improve workflow through technology, and oversee HIPAA compliance and staff onboarding.