Practice Office Manager

Catholic Health; Bay Shore (NY); On-site; USD 57,000 - 116,000; Full time

Benefits offered by this job

generous benefits packages

generous tuition assistance

defined benefit pension plan

a culture that supports professional &

educational growth

Job summary

Catholic Health is seeking an Office Manager to organize and oversee the Physician Medical Practice’s operations, including Finance, Administrative, Compliance, Revenue Cycle, IT, and HR in an ambulatory setting.

Responsibilities include ensuring a positive patient experience, improving workflow with technology, and coordinating with physicians and staff. The role also acts as HIPAA Privacy Officer and requires EPIC Super User status, with HR collaboration for staffing and onboarding.

Qualifications

• High school diploma or GED; associates or healthcare/business admin degree preferred.
• In lieu of degree, minimum 5 years of administrative/clinic management experience.
• At least 3 years administrative/clinic management experience.

Responsibilities

• Provide positive patient experience by ensuring timely appointments and clear provider communication.
• Improve workflow efficiency using technology and information sharing within the team.
• Communicate operations updates to physicians and staff about policies & procedures.
• Assign staff to tasks to ensure calls are answered and messages recorded.
• Serve as HIPAA Privacy Officer and ensure staff complete required training.
• Achieve EPIC Super User status.
• Collaborate with HR for interviewing, hiring, onboarding of staff.
• Regularly communicate HR policies and procedures to the team.

Skills

Administrative/clinic management

Budgeting principles

HR policy communication

EPIC Super User

Staff scheduling

HIPAA compliance

Education

High school diploma or GED

Associates or healthcare/business admin degree preferred

Bachelor’s degree preferred

Tools

EPIC EHR

Job description

Overview The Office Manager role is to organize, monitor and control the business operations of the Physician Medical Practice and provide overall administration and coordination of department activities and programs, such as, Finance, Administrative, Compliance, Revenue Cycle, Technical/IT and Human Resources in the ambulatory setting. Responsible for maintaining standards of PCMH accreditation for medical office if applicable.

Job Details

• Provide a positive patient experience by ensuring patients receive timely appointments, have easy access to information, and have clear communication with providers.
• Improve workflow efficiency to improve how work is completed by utilizing technology and how patient care is shared within the team.
• Communicate to Physician and staff all informational updates pertaining to operations, policies & procedures.
• Assign staff to appropriate task to ensure medical practice calls are promptly answered, screened, and messages are accurately recorded and distribute to appropriate personnel.
• Serves as the HIPAA Privacy Officer for the Practice and is responsible for ensuring all staff complete required Healthstream training in a timely manner and is accountable for the timely reporting of all suspected privacy breaches to the Physician Enterprise Privacy Officer
• Manager required to achieve EPIC Super User status.
• Collaborate with the Human Resources team for interviewing and selecting staff for Medical Practice.
• Assist with new employee onboarding process and scheduling of new employee orientation.
• Communicate HR policies and procedures on a continual and constant basis.

Qualifications

• High school diploma or GED with concentration of courses in Secretarial Science, Associates Degree in Healthcare or Business Administration required. Bachelor’s Degree preferred. In lieu of degree minimum 5 years of experience required.
• At least 3 years administrative /clinic management experience; competence in applying general operational and personnel practices, accounting /budgeting principles and coordination of clinic administrative functions.

Salary Range

USD $56,745.00 - USD $115,500.00 /Yr.

This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate's qualifications, skills, competencies, and experience and position location. The salary range or rate listed does not include any bonuses/incentive, differential pay or other forms of compensation that may be applicable to this job and it does not include the value of benefits.

At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.

• generous benefits packages
• generous tuition assistance
• a defined benefit pension plan
• a culture that supports professional and educational growth