Medical Practice Operations Manager

AdventHealth; Littleton (CO); On-site; USD 63,000 - 117,000; Full time

Benefits offered by this job

Benefits from Day One

Paid Time Off

403-B Retirement

Parental Leave

Career Development

Well-being Resources

Mental Health Support

Pet Benefits

Job summary

AdventHealth in Littleton, CO is seeking an experienced Operations Manager for physician practices. You will supervise multiple practices, oversee credentialing, budgeting, staffing, and revenue cycle management to deliver high-quality patient care.

The role requires leadership, strong communication, and compliance with regulations as you coordinate start-ups and ongoing operations. Join a mission-driven team dedicated to improving outcomes across the continuum of care, with day-shift schedules

Qualifications

• Knowledge of medical technology and terminology.
• Knowledge of front office tasks and systems.
• Knowledge of organization policies and procedures.
• Skilled in customer service.
• Skilled in interpersonal, oral, and written communication.
• Proficiency in Microsoft Office programs.
• Ability to manage multiple tasks and deadlines.
• Knowledge of physician coding and billing.

Responsibilities

• Manages offices in a cost-effective, efficient manner assuring that staff provides high quality care in a courteous and friendly atmosphere.
• Oversees the start-up of new physician practices, including newly recruited physicians and established community physicians, and assists with credentialing activities.
• Coordinates, monitors, and improves the operations of each practice, including flow management, documentation, training, staffing, and oversight of all provider practice operations.
• Coordinates the hiring process for practices, completes performance evaluations timely, and is involved in employee counseling, coaching, and termination per policy.
• Provides orientation for new employees and ensures compliance with department policy and procedure, maintaining high levels of employee engagement and job performance.
• Maintains current job descriptions and completes performance evaluations for each staff position in assigned practices, ensuring competency of staff.
• Participates in the preparation of operating, salary, and capital budgets, maintaining compliance with those budgets and the productivity standard set for the departments.
• Supervises, schedules, coordinates usage, and assigns duties to all employees, ensuring department coverage.
• Reviews appropriate policies and procedures periodically and makes recommendations to assure continued compliance with current regulations.
• Assists in the development and implementation of written policies and procedures that govern the operations of the practices, including policies on the patient’s right to quality of life and care.
• Proactively evaluates the effectiveness of programs and processes affecting teamwork.
• Provides oversight and is responsible for practice revenue cycle management, including up-front collections, correct use of modifiers, and physician coding for “Clean Claim” processing.
• Performs other duties as assigned.

Skills

Medical terminology

Front office systems

Microsoft Office

Customer service

Communication skills

Revenue cycle management

Staff supervision

Strategic planning

Organizational management

Education

Bachelor's degree

Tools

EHR superuser

Job description

AdventHealth in Littleton, CO is seeking an experienced Operations Manager for physician practices. You will supervise multiple practices, oversee credentialing, budgeting, staffing, and revenue cycle management to deliver high-quality patient care.

The role requires leadership, strong communication, and compliance with regulations as you coordinate start-ups and ongoing operations. Join a mission-driven team dedicated to improving outcomes across the continuum of care, with day-shift schedules