Medical Practice Operations Lead

Anderson Hospital; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

Anderson Hospital is seeking a Practice Manager to coordinate daily tasks of office staff, including clerical support and medical assistants, and to oversee registration, scheduling, and accurate patient demographics and insurance data.

The manager will ensure clean claims via proper billing information, ICD-9 and CPT coding, and compliance. Excellent communication, training, and organizational skills are essential to support clinicians and patients.

Qualifications

• Education: High school diploma with some college coursework completed.
• Must have strong computer skills including Excel, Word and e-mail.
• Experience with billing software and revenue cycle processes.
• Minimum of one year related experience in managing a medical practice.
• Strong communication, customer service and conflict resolution skills.

Responsibilities

• Coordinates and manages daily tasks for practice staff.
• Creates and updates job descriptions and employee evaluations.
• Trains, audits, and supports new employees during onboarding and conducts reviews.
• Works within the office budget directives and assists payroll and accounts payable reconciliation.
• Oversees registration and scheduling to collect accurate patient demographics and insurance data.
• Establishes quality control to ensure correct billing information (ICD-9 & CPT) is collected.
• Facilitates patient cash collections and enforces collection controls.
• Supports practice compliance and maintains documentation.
• Provides excellent customer service and handles phones and scheduling.
• Aids credentialing process coordination.
• Facilitates timely correspondence with payors and attorneys as required.
• Acts as liaison between physician, patient, and payor.
• Supports clinical staff to improve efficiency.
• Maintains reports tracking essential documents to meet deadlines.

Skills

Microsoft Excel

Microsoft Word

Email

Billing software

Revenue cycle knowledge

Communication skills

Customer service

Conflict resolution

Time management

Organizational skills

Education

High school diploma with some college coursework completed

Tools

Billing software

Job description

Anderson Hospital is seeking a Practice Manager to coordinate daily tasks of office staff, including clerical support and medical assistants, and to oversee registration, scheduling, and accurate patient demographics and insurance data.

The manager will ensure clean claims via proper billing information, ICD-9 and CPT coding, and compliance. Excellent communication, training, and organizational skills are essential to support clinicians and patients.