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AtlantiCare in Egg Harbor City, NJ seeks a Medical Practice Office Supervisor to oversee staff in multiple units. The role coordinates recruitment of Client Service Representatives and Medical Assistants, evaluates performance, and handles disciplinary actions with proper documentation.
The supervisor provides administrative support to the department director, assists with operations, and develops office procedures to boost efficiency and patient service.
The Medical Practice Office Supervisor directly manages the staff in each business unit. The Supervisor coordinates recruitment of Client Service Representatives and Medical Assistants, evaluates the staff and is responsible for any necessary disciplinary actions including the proper supporting documentation. The Medical Practice Office Supervisor provides administrative and clerical support to the department director with various functional responsibilities and assists with departmental operations as required. The Medical Office Supervisor assists the department staff with issues, problems and projects as directed and responds to operational inquiries. The Supervisor develops and implements office procedures and processes that support operations. The Medical Office Supervisor directs the work activities of the clerical personnel. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to teamwork and cooperation.
Education: High School Diploma or equivalent required. Associate's degree or specialized secretarial training or medical office billing training preferred. Supervisory experience preferred.
Minimum 5-7 years secretarial experience required or combined medical office and medical billing experience required, preferably within a multi-functional office. Well-developed communication, interpersonal and organizational skills required. Proficiency with computer applications required. Knowledge of medical terminology and/or transcription may be required within some medical departments. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire.
Total Rewards at AtlantiCare
At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including:
Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future.