Medical Operations Manager/ Practice Manager

Medi-Weightloss; West Hartford (CT); On-site; USD 70,000 - 95,000; Full time

Job summary

Medi-Weightloss of West Hartford is seeking a Medical Operations Manager to lead clinic operations, oversee administrative and clinical staff, and ensure seamless patient flow.

The role emphasizes quality patient care, regulatory compliance, and efficient billing, inventory, and reporting to drive performance and patient satisfaction.

Qualifications

• Bachelor's degree in healthcare management, business administration, or related field.
• Previous experience in a medical office management role.
• Strong leadership and team management skills.
• Understanding of healthcare regulations and compliance requirements.
• Excellent communication and interpersonal skills.
• Proficiency in office software and EMR systems.
• Exceptional organizational and problem-solving abilities.
• Commitment to providing exceptional patient care.

Responsibilities

• Lead and supervise a dedicated team of administrative and clinical staff.
• Ensure outstanding patient care throughout the patient journey.
• Oversee daily office operations: scheduling, registration, and records management.
• Maintain compliance with healthcare regulations and policies.
• Manage billing, accounts receivable, and financial aspects of the clinic.
• Monitor supplies and equipment inventory.
• Implement quality assurance measures to uphold care standards.
• Generate reports and analyze data to improve clinic performance.
• Provide staff training and development.
• Develop strategies to engage patients and convert leads to appointments.

Skills

Leadership

Team management

Communication

Problem-solving

Organizational skills

Regulatory knowledge

Patient-centric focus

Education

Bachelor's degree in healthcare management, business administration, or related field

Tools

EMR systems

Office software

Job description

Medical Operations Manager/Practice Manager

Medi-Weightloss of West Hartford

About Us

At Medi-Weightloss, we're on a mission to transform lives by helping individuals achieve their health and weight loss aspirations. Our personalized medical weight loss programs, combined with nutritional guidance and unwavering support, empower our patients to attain lasting results. As industry leaders, we are on the lookout for an enthusiastic and seasoned Medical Operations Manager/Practice Manager to join our team and spearhead the operational excellence of our clinic.

Why Join Us

• Impactful Contribution: Make a real difference in patients' lives as you guide them towards their health and wellness goals.
• Dynamic Team Environment: Join a compassionate and dynamic team dedicated to providing excellent patient care.
• Competitive Compensation: Enjoy a competitive salary and benefits package.

Responsibilities

As a pivotal member of our team, you will play a key role in the success of our clinic by overseeing various aspects of office operations. Your responsibilities will encompass:

• Inspiring Team Leadership: Foster a positive and collaborative work environment by leading and supervising a dedicated team of administrative and clinical staff.
• Exceptional Patient Care: Ensure patients receive outstanding care and service throughout their transformative journey with Medi-Weightloss.
• Efficient Office Operations: Oversee daily office activities, including appointment scheduling, patient registration, and medical record management.
• Compliance Excellence: Ensure the clinic adheres to healthcare regulations, maintaining compliance with policies and procedures.
• Financial Management: Manage billing, accounts receivable, and other financial aspects of the clinic.
• Inventory Control: Monitor and manage clinic supplies and equipment efficiently.
• Quality Assurance: Implement quality assurance measures to uphold the highest standards of patient care.
• Insightful Reporting: Generate reports and analyze data to track clinic performance, identifying areas for improvement.
• Staff Training: Provide training and support to enhance the skills and knowledge of your team.
• Patient Engagement: Develop strategies to enhance patient engagement and satisfaction.
• Lead Conversion: Proactively engage with potential patients to convert leads into appointments, ensuring a seamless journey from inquiry to consultation.

Requirements

To thrive in this role, you should possess:

• Educational Background: Bachelor's degree in healthcare management, business administration, or a related field (preferred).
• Relevant Experience: Previous experience in a medical office management role.
• Leadership Skills: Strong leadership and team management skills.
• Regulatory Knowledge: Understanding of healthcare regulations and compliance requirements.
• Communication Excellence: Excellent communication and interpersonal skills.
• Tech Proficiency: Proficiency in office software and EMR systems.
• Organizational Skills: Exceptional organizational and problem‑solving abilities.
• Patient-Centric Focus: A commitment to providing exceptional patient care.

Salary: [Competitive, Commensurate with Experience]