Medical Operations Manager/ Practice Manager

Medi-Weightloss; Framingham (MA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Job summary

Medi-Weightloss of Framingham is seeking a Medical Operations Manager/Practice Manager to guide the clinic’s daily operations, lead a multidisciplinary team, and ensure compliant, high-quality patient care.

You will oversee scheduling, billing, records, and staff training while driving performance improvements in patient satisfaction and operational efficiency.

Qualifications

• Bachelor's degree in healthcare management, business administration, or related field required or preferred.
• Strong leadership and team management experience in a medical office setting.
• Excellent communication and interpersonal skills; patient-focused.
• Knowledge of healthcare regulations and compliance requirements.
• Proficiency with office software and EMR systems.
• Organizational and problem-solving abilities with attention to detail.

Responsibilities

• Oversee daily clinic operations, including scheduling, registration, and medical records management.
• Lead and supervise administrative and clinical staff to ensure high-quality patient care.
• Ensure compliance with healthcare regulations and internal policies and procedures.
• Manage billing, accounts receivable, and financial aspects of the clinic.
• Monitor inventory of supplies and equipment; optimize clinic workflows.
• Generate reports and analyze data to drive performance improvements.
• Provide staff training and support to enhance team capabilities.
• Develop strategies to improve patient engagement and satisfaction.
• Lead patient lead conversion from inquiry to appointment.

Skills

Leadership

Communication

Organizational skills

Patient-centric care

Regulatory knowledge

Tech proficiency

EMR systems

Education

Bachelor's degree in healthcare management, business administration, or related field

Tools

EMR systems

Job description

Position: Medical Operations Manager/Practice Manager

Company: Medi-Weightloss of Framingham

About Us: At Medi-Weightloss, we're on a mission to transform lives by helping individuals achieve their health and weight loss aspirations. Our personalized medical weight loss programs, combined with nutritional guidance and unwavering support, empower our patients to attain lasting results. As industry leaders, we are on the lookout for an enthusiastic and seasoned Medical Operations Manager/Practice Manager to join our team and spearhead the operational excellence of our clinic.

Why Join Us

• Impactful Contribution: Make a real difference in patients' lives as you guide them towards their health and wellness goals.
• Dynamic Team Environment: Join a compassionate and dynamic team dedicated to providing excellent patient care.
• Competitive Compensation: Enjoy a competitive salary and benefits package.

Responsibilities

As a pivotal member of our team, you will play a key role in the success of our clinic by overseeing various aspects of office operations. Your responsibilities will encompass:

• Inspiring Team Leadership: Foster a positive and collaborative work environment by leading and supervising a dedicated team of administrative and clinical staff.
• Exceptional Patient Care: Ensure patients receive outstanding care and service throughout their transformative journey with Medi-Weightloss.
• Efficient Office Operations: Oversee daily office activities, including appointment scheduling, patient registration, and medical record management.
• Compliance Excellence: Ensure the clinic adheres to healthcare regulations, maintaining compliance with policies and procedures.
• Financial Management: Manage billing, accounts receivable, and other financial aspects of the clinic.
• Inventory Control: Monitor and manage clinic supplies and equipment efficiently.
• Quality Assurance: Implement quality assurance measures to uphold the highest standards of patient care.
• Insightful Reporting: Generate reports and analyze data to track clinic performance, identifying areas for improvement.
• Staff Training: Provide training and support to enhance the skills and knowledge of your team.
• Patient Engagement: Develop strategies to enhance patient engagement and satisfaction.
• Lead Conversion: Proactively engage with potential patients to convert leads into appointments, ensuring a seamless journey from inquiry to consultation.

Requirements

To thrive in this role, you should possess:

• Educational Background: Bachelor's degree in healthcare management, business administration, or a related field (preferred).
• Relevant Experience: Previous experience in a medical office management role.
• Leadership Skills: Strong leadership and team management skills.
• Regulatory Knowledge: Understanding of healthcare regulations and compliance requirements.
• Communication Excellence: Excellent communication and interpersonal skills.
• Tech Proficiency: Proficiency in office software and EMR systems.
• Organizational Skills: Exceptional organizational and problem-solving abilities.
• Patient-Centric Focus: A commitment to providing exceptional patient care.