Asst-Office Operations - Motor City Orthopedics -Full Time - Novi

Henry Ford Health; Novi (MI); On-site; USD 34,000 - 48,000; Full time

Job summary

Henry Ford Providence Hospitals—Motor City Orthopedics in Novi is seeking an Assistant Office Operations representative for a full-time daytime role. You will handle front-desk duties, patient check-in/out, and processing of patient information in a medical office setting.

The role requires a high school equivalency or 1 year of relevant experience, with responsibilities including verifying demographics, appointments, and charges while supporting daily administrative tasks.

Qualifications

• High School diploma equivalency or 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

• Greets patients and visitors, checks patients in and out, and obtains necessary documentation.
• Verifies and enters demographic information.
• Obtains and verifies insurance authorizations/precertification.
• Completes medical record release requests and schedules/confirms patient appointments.
• Enters, reviews and submits charges for patient procedures and services daily.
• Collects co-payments and reconciles all daily reports and deposits for accuracy.
• Provides general office and clerical support to assigned area.

Skills

Customer service

Administrative support

Education

High School diploma equivalency

1 year of applicable job experience

Job description

Asst-Office Operations - Motor City Orthopedics -Full Time - Novi

Asst-Office Operations

Full Time - 40 Hours - Day Shift

Location: Providence Park Hospital: Novi-47601 Grand River Avenue Novi MI 48374

GENERAL SUMMARY:

Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.

Responsibilities

• Greets patients and visitors, checks patients in and out, and obtains necessary documentation.
• Verifies and enters demographic information.
• Obtains and verifies insurance authorizations/precertification.
• Completes medical record release requests and schedules/confirms patient appointments.
• Enters, reviews and submits charges for patient procedures and services daily.
• Collects co-payments and reconciles all daily reports and deposits for accuracy.
• Provides general office and clerical support to assigned area.

Education

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.

Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Additional Information

• Organization: Henry Ford Providence Hospitals
• Department: Motor City Ortho
• Shift: Day Job
• Union Code: Not Applicable

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .

The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity /

committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.