Medical Office Supervisor: Lead Clerical Team

Penn State Health; State College (Centre County); On-site; USD 45,000 - 65,000; Full time

Job summary

Penn State Health Milton S. Hershey Medical Center Academic Practice in State College seeks a dedicated professional to supervise clerical support staff and improve clinical operations.

You will oversee office supplies, patient registration, cash handling, scheduling, and staff engagement while ensuring compliance with policies and accreditation standards. You will assist the Manager and Medical Director in implementing institutional initiatives and contribute to quality improvements in a

Qualifications

• High School Diploma or equivalent required.
• Working knowledge of team function within the organization.
• One (1) year of supervisory experience preferred.

Responsibilities

• Provides direct supervision of practice site clerical support staff to provide optimal clinical operations.
• Responsible for clerical supervision and management including; cost effective management of office supplies, high integrity adherence with organizational policies surrounding quality of patient registration, point of service cash collections and cash control, scheduling, and other clerical support functions, patient satisfaction with clerical staff experience, and clerical staff employee engagement.
• Assists Manager and Medical Director in integration of institutional initiatives at the practice site, contributing to continuous improvements in quality and service.

Skills

Team function knowledge

Supervisory experience

Education

High School Diploma or equivalent

Job description

Penn State Health Milton S. Hershey Medical Center Academic Practice in State College seeks a dedicated professional to supervise clerical support staff and improve clinical operations.

You will oversee office supplies, patient registration, cash handling, scheduling, and staff engagement while ensuring compliance with policies and accreditation standards. You will assist the Manager and Medical Director in implementing institutional initiatives and contribute to quality improvements in a