Medical Office Supervisor - Benner Pike

Penn State Health; State College (Centre County); On-site; USD 45,000 - 65,000; Full time

Job summary

Penn State Health Milton S. Hershey Medical Center Academic Practice in State College seeks a dedicated professional to supervise clerical support staff and improve clinical operations.

You will oversee office supplies, patient registration, cash handling, scheduling, and staff engagement while ensuring compliance with policies and accreditation standards. You will assist the Manager and Medical Director in implementing institutional initiatives and contribute to quality improvements in a

Qualifications

• High School Diploma or equivalent required.
• Working knowledge of team function within the organization.
• One (1) year of supervisory experience preferred.

Responsibilities

• Provides direct supervision of practice site clerical support staff to provide optimal clinical operations.
• Responsible for clerical supervision and management including; cost effective management of office supplies, high integrity adherence with organizational policies surrounding quality of patient registration, point of service cash collections and cash control, scheduling, and other clerical support functions, patient satisfaction with clerical staff experience, and clerical staff employee engagement.
• Assists Manager and Medical Director in integration of institutional initiatives at the practice site, contributing to continuous improvements in quality and service.

Skills

Team function knowledge

Supervisory experience

Education

High School Diploma or equivalent

Job description

Invest in Your Future and Theirs: Full-time Milton S. Hershey Medical Center employees receive a 75% Penn State tuition discount for themselves and eligible dependents through the Grant-in-Aid program.

Penn State Health -Hershey Medical Center

Location: US:PA:State College
Work Type:Full Time
FTE:1.00
Shift:Varied
Hours:7:00a - 5:30p varied

SUMMARY OF POSITION:

Provides direct supervision of practice site clerical support staff to provide optimal clinical operations. Responsible for clerical supervision and management including; cost effective management of office supplies, high integrity adherence with organizational policies surrounding quality of patient registration, point of service cash collections and cash control, scheduling, and other clerical support functions, patient satisfaction with clerical staff experience, and clerical staff employee engagement. Abides by, and upholds in performance of direct reports, all related local, state, federal and accrediting body rules and regulations; promotes an exceptional patient experience, by providing customer service support and guidance to staff, and through the use of scenario discussions at staff meetings.

Assists Manager and Medical Director in integration of institutional initiatives at the practice site, contributing to continuous improvements in quality and service.

Penn State Health Medical Group Benner Pike - Suite 1 is seeking an individual to join the team! This office hosts a variety of specialties, including Cardiology, Vascular Surgery, Family Medicine, Adult Congenital Heart, Endocrinology, and Device Clinic. They are looking for a personable individual who can work independently as well as part of a team. If you enjoy a smaller, family-oriented atmosphere and working in a clinic that offers a wide range of services, Benner Pike Suite 1 could be the perfect fit for you!

MINIMUM QUALIFICATION(S) :

• High School Diploma or equivalent required.
• Working knowledge of team function within the organization.

PREFERRED QUALIFICATION(S) :

• One (1) year of supervisory experience preferred

WHY PENN STATE HEALTH?

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:

• Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
• Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
• Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
• Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
• Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

WHY PENN STATE HEALTH MILTON S. HERSHEY MEDICAL CENTER ACADEMIC PRACTICE?

#WeAre comprised of a team network to ensure our practice sites and our employees respond effectively to the ever-changing healthcare environment and provide the highest standard of care to our patients. The Academic Practice is the multi-specialty group practice of the Penn State Health Milton S. Hershey Medical Center. We support the educational and research mission of the Penn State College of Medicine and strive to recruit and retain the highest quality physicians and staff.

YOU TAKE CARE OF THEM. WE’LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that’s Penn State Health. But what makes our healthcare award-winning? That’s all you.

This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is an Equal Opportunity Employerand does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health’s policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination.