Medical Office Secretary & Scheduling Coordinator

Care New England; Providence (RI); On-site; USD 42,000 - 54,000; Full time

Job summary

Care New England Health System seeks a Medical Secretary to support a busy clinical office, handling correspondence, scheduling, and records management.

The role serves as the front-line contact for patients, verifies insurance and referrals, and maintains filing systems. Proficiency with EPIC, Cerner, and IDX ensures accurate documentation and timely communications.

A high school diploma and one year of experience are required, with strong MS Office skills and excellent interpersonal abilities.

Qualifications

• High school diploma or equivalent.
• At least 1 year of related experience.
• Experience with electronic medical records preferred.
• Strong MS Office and typing skills.
• Excellent communication and interpersonal abilities.
• Familiarity with Cerner, IDX, and Epic systems.

Responsibilities

• Provide clerical and administrative support to the medical office.
• Schedule appointments and verify insurance and referrals.
• Manage patient registration and billing processes.
• Maintain filing systems and department manuals.
• Prepare medical records according to provider standards.
• Greet patients and act as liaison with providers and vendors.
• Ensure patient confidentiality and compliance with policies.
• Prepare correspondences and reports as needed.

Skills

Interpersonal skills

Verbal communication

Written communication

MS Office proficiency

Scheduling coordination

Medical terminology

Education

High school diploma or equivalent

Tools

EPIC

Cerner

IDX

Job description

Care New England Health System seeks a Medical Secretary to support a busy clinical office, handling correspondence, scheduling, and records management.

The role serves as the front-line contact for patients, verifies insurance and referrals, and maintains filing systems. Proficiency with EPIC, Cerner, and IDX ensures accurate documentation and timely communications.

A high school diploma and one year of experience are required, with strong MS Office skills and excellent interpersonal abilities.