Medical Office Coordinator & Scheduling Specialist

Care New England; West Warwick (RI); On-site; USD 38,000 - 56,000; Full time

Job summary

Care New England is seeking a Medical Secretary to provide essential clerical and administrative support in the medical office, including scheduling, correspondence, and filing, to keep operations running smoothly.

As the primary contact for patients, you will greet visitors, verify information, manage registrations, and assist billing and records processes using EMR systems such as EPIC, Cerner, and IDX while upholding confidentiality and compliance.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1 year of related experience.
• EMR experience preferred.
• Strong MS Office proficiency.

Responsibilities

• Provide clerical and administrative support for the medical office.
• Coordinate clinician schedules and register patients; verify insurance/referrals.
• Answer, direct, and screen calls; arrange meetings as needed.
• Manage incoming mail and distribute to staff accordingly.
• Maintain departmental tracking systems and generate reports as needed.
• Oversee treatment room readiness and clinical inventory; order supplies.

Skills

Interpersonal skills

Verbal communication

Written communication

Education

High school diploma

Tools

MS Office

Cerner

IDX

Epic

Job description

Care New England is seeking a Medical Secretary to provide essential clerical and administrative support in the medical office, including scheduling, correspondence, and filing, to keep operations running smoothly.

As the primary contact for patients, you will greet visitors, verify information, manage registrations, and assist billing and records processes using EMR systems such as EPIC, Cerner, and IDX while upholding confidentiality and compliance.