Medical Practice Secretary I – Front Desk & Scheduling

NYU Langone Health; West Palm Beach (FL); Sur place; USD 38 000 - 58 000; Plein temps

Résumé du poste

NYU Langone Health Faculty Group Practice in Florida seeks a Secretary I to support front-desk operations, greet patients, answer calls, and schedule appointments. This role requires coordinating with physicians and staff to ensure smooth patient access and care transitions.

The position involves handling authorizations, messages, and documentation while upholding NYU Langone's patient experience standards. Join NYU Langone Florida for a rewarding team environment.

Qualifications

• High School Diploma required with strong organizational and communication skills.
• Experience with scheduling, patient greetings, and front-desk duties.
• Excellent customer service orientation and ability to work in a team.

Responsabilités

• Schedules appointments for visits, treatments, and procedures.
• Reviews appointment confirmation responses and manages waitlists.
• Communicates upcoming visits including instructions and forms.
• Obtains authorizations for services as needed.
• Answers calls, takes messages, and routes inquiries promptly.
• Maintains HIPAA compliance in all patient interactions.
• Prepares routine letters and forms as needed.
• Supports patient access activities and promotes MyChart.
• Reviews the waitlist periodically and ensures patients are called.
• Releases medical records in accordance with HIPAA and ROI procedures.

Connaissances

Admin skills

Customer service

Appointment scheduling

Communication

HIPAA knowledge

Formation

High School Diploma

Description du poste

NYU Langone Health Faculty Group Practice in Florida seeks a Secretary I to support front-desk operations, greet patients, answer calls, and schedule appointments. This role requires coordinating with physicians and staff to ensure smooth patient access and care transitions.

The position involves handling authorizations, messages, and documentation while upholding NYU Langone's patient experience standards. Join NYU Langone Florida for a rewarding team environment.