Medical Office Secretary II — Patient Admin

University of Maryland Faculty Physicians, Inc.; Baltimore (MD); On-site; USD 42,000 - 54,000; Full time

Job summary

University of Maryland Faculty Physicians, Inc. is seeking an administrative support professional to provide clerical and receptionist duties in a medical office setting. The role includes greeting patients, scheduling, medical terminology usage, and data entry according to SOPs.

The position requires accurate typing, knowledge of medical terminology and insurance information, and the ability to work independently or as part of a team within the department.

Qualifications

• High school diploma or GED preferred.
• Minimum of two years of experience in a medical office setting; knowledge of medical terminology is required.
• Accurate typing and data entry skills.
• Basic knowledge of software used by department.
• Knowledge of general customer service practices.
• Ability to deal effectively and diplomatically with team members and public.
• Ability to work independently as well as in a team environment.

Responsibilities

• Greets, screens, and directs patients, visitors and internal customers.
• Performs secretarial/clerical duties including medical transcription, composition, and dictation.
• Prepares and processes correspondence. Answers routine medical inquiries and drafts letters.
• Performs medical receptionist duties as necessary. Answers telephone, screens calls, takes messages, and provides information.
• Obtains, verifies, and updates patient information and provides support services to patients, families, and medical staff.

Skills

Medical terminology

Insurance information

Typing

Data entry

Customer service

Teamwork

Education

High school diploma or GED preferred

Tools

Medical office software

Job description

University of Maryland Faculty Physicians, Inc. is seeking an administrative support professional to provide clerical and receptionist duties in a medical office setting. The role includes greeting patients, scheduling, medical terminology usage, and data entry according to SOPs.

The position requires accurate typing, knowledge of medical terminology and insurance information, and the ability to work independently or as part of a team within the department.