Medical Office Secretary — Flexible Hours

Cape Cod Healthcare Inc; Hyannis (MA); On-site; USD 28,000 - 46,000; Full time

Job summary

Cape Cod Hospital in Hyannis, MA is seeking a Secretary for Primary Care Internists to provide administrative support for physicians and staff. Responsibilities include greeting patients, collecting demographics and insurance information, handling payments, scheduling visits, processing referrals, and maintaining charts and records.

The role requires strong English communication, basic computer skills, and prior medical secretary experience.

Qualifications

• Must read, write and communicate in English.
• High School graduate or equivalent.
• Basic computer skills.
• Typing at 30 words per minute demonstrated by a timed test.
• At least one year of successful medical secretary experience in the past 2 years.
• Knowledge of processing referrals/prior authorization.

Responsibilities

• Greets patients and collects accurate demographic/insurance information.
• Collects co-pays and payments.
• Enters payments in scheduling system and reconciles daily cash receipts.
• Schedules patient appointments and processes referrals/prior authorizations.
• Checks patient eligibility as needed with MASS REVs and BMC.
• Provides insurance information on Health Care Proxy forms and consents.
• Answers calls, forwards messages, and maintains office communications.
• Maintains daily appointment schedules and prepares medical records for next day.

Skills

English literacy

High school diploma

Basic computer skills

Typing 30 wpm

Medical secretary experience

Referral/pre-authorization knowledge

Education

High School diploma or equivalent

Job description

Cape Cod Hospital in Hyannis, MA is seeking a Secretary for Primary Care Internists to provide administrative support for physicians and staff. Responsibilities include greeting patients, collecting demographics and insurance information, handling payments, scheduling visits, processing referrals, and maintaining charts and records.

The role requires strong English communication, basic computer skills, and prior medical secretary experience.