Medical Office Coordinator

SCA Health; Cincinnati (OH); On-site; USD 24,796 - 34,440; Full time

Job summary

Beacon Orthopaedics & Sports Medicine, part of SCA Health, is seeking a friendly Front Office Associate in Cincinnati, OH. You will handle patient check-in/out, scheduling, insurance verification, and phones, helping keep the patient experience smooth.

Join a team that values accuracy, compassionate service, and teamwork. The role requires a high school diploma and at least one year in a medical office, with proficiency in EHR and MS Office.

Qualifications

• High school graduate or equivalent.
• Minimum of one year in a medical office setting.
• Excellent communication and organizational skills.
• Proficiency in electronic health records (EHR) systems and Microsoft Office Suite.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Assist with all front-office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones.
• Welcome and greet all patients and visitors in person or over the phone.
• Register new patients and update existing patient demographics by collecting detailed personal and financial information.
• Schedule appointments and manage patient flow.
• Ensure the timeliness and accuracy of patient charge entry into the billing system and assist with collecting and recording co-pays.
• Handle patient inquiries, concerns, and complaints.
• Order and manage office supplies and equipment.
• Maintain a clean, inviting, and friendly environment.

Skills

Communication skills

Organizational skills

EHR proficiency

MS Office

Education

High school diploma

Tools

EHR systems

Microsoft Office

Job description

Overview

Beacon Orthopaedics & Sports Medicine is a national leader in sports medicine and orthopedic care with 20+ locations across Southwest Ohio, Northern Kentucky, and Southeast Indiana. At SCA Health, we believe health care is about people – the patients we serve, the physicians we support, and the teammates who push us forward. Our culture is built on seven core values and a mission to deliver patient‑centered care across our network of over 370 ambulatory surgical centers and 400 specialty clinics.

At SCA Health, we offer a comprehensive benefits package to support your health, well‑being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit https://careers.sca.health/why-sca to learn more about our benefits.

Responsibilities

• Assist with all front‑office functions including patient relations, check‑in/check‑out, scheduling, insurance verification, and answering phones.
• Welcome and greet all patients and visitors in person or over the phone.
• Register new patients and update existing patient demographics by collecting detailed personal and financial information.
• Schedule appointments and manage patient flow.
• Ensure the timeliness and accuracy of patient charge entry into the billing system and assist with collecting and recording co‑pays.
• Handle patient inquiries, concerns, and complaints.
• Order and manage office supplies and equipment.
• Maintain a clean, inviting, and friendly environment.

Qualifications

Education Required

• High school graduate or equivalent

Experience Required

• Minimum of one year in a medical office setting.
• Excellent communication and organizational skills.
• Proficiency in electronic health records (EHR) systems and Microsoft Office Suite.
• Ability to multitask and work in a fast‑paced environment.

Preferred Skills

• Knowledge of computers, faxes, printers, and related equipment.
• Proficient in MS Office programs (Word, Excel, Outlook, Forms, Access, PowerPoint).
• Ability to handle confidential matters responsibly.
• Ability to work in a multi‑task, high‑stress environment.

USD $18.00/Hr – USD $25.25/Hr.